Dear Seller Performance Team,

I am writing in response to your recent email regarding the verification of my identity and supply chain. I would like to clarify a few points in relation to this ongoing process:

1. Identity Verification Submission: All relevant identity information and documents were submitted through the provided channel on October 3rd. However, I have now been asked to submit these details again via email. Could you please confirm whether the previously submitted information is stored in your records? I would appreciate clarity on why this request has been repeated if the information is already on file.

2. Funds Withholding Period: It has now been 155 days since my account was deactivated, yet the disbursement of 1,100 AED has still not occurred. I am curious as to why these funds have not been released after such an extended period. Does Amazon have a specific need for this amount? If so, I would appreciate being informed of the exact reasons behind the continued withholding of these funds. Additionally, could you specify which costs or reservations the funds are being held for?

3. Supply Chain Documentation: I have provided all the necessary documentation for the items I sold through Amazon, ensuring there is no ambiguity surrounding my identity or supply chain. I find it perplexing that further requests for verification continue after 155 days. Could you please explain the rationale behind these repeated requests?

I would appreciate your prompt attention to these matters, and I look forward to a resolution regarding the release of my funds.

Thank you for your understanding.

Sincerely,