Buy Box Suddenly Disappear
Hello,
I don't know why all listings' buy box of my store suddenly disappear and my account is health. When I consult the Amazon Service, they proudly replied that we have encountered similar cases before and there is no solution at present, we don't know how to solve this problem even if there's nothing wrong with your account.
I need help, thanks.
Buy Box Suddenly Disappear
Hello,
I don't know why all listings' buy box of my store suddenly disappear and my account is health. When I consult the Amazon Service, they proudly replied that we have encountered similar cases before and there is no solution at present, we don't know how to solve this problem even if there's nothing wrong with your account.
I need help, thanks.
3 replies
Seller_toVFa7JBvRH3E
@SEAmod@LeviDylan_Amazon
the case id is 15873912791, thanks.
Seller_toVFa7JBvRH3E
@Blake_Amazon@Glenn_Amazon@Danny_Amazon
Manny_Amazon
Hello @Seller_toVFa7JBvRH3E,
To give customers the best possible shopping experience, sellers must meet performance-based requirements to be eligible to compete for Featured Offer placement. This means that not all sellers may be eligible for the Featured Offer. I won't be able to provide any details on how this selection is determined beyond the information provided in the Become the Featured Offer help page.
Thanks for your understanding.
Regards,
- Manny