Brand registry cannot verify business Name and ID
My brand registry was rejected due to Amazon not able to verify the name and business EIN. This is my third time doing this, I appealed and made sure everything matches as per records. The name and business info is same as USPTO document. I have been in business for more than 5 years and I don't understand why my business cannot be verified. I've seen so many forums having the same issue.
Last time I appealed and it went to next step, 2 days later again I got the same reply saying unable to verify business. Can someone from Amazon support reach out please?
Brand registry cannot verify business Name and ID
My brand registry was rejected due to Amazon not able to verify the name and business EIN. This is my third time doing this, I appealed and made sure everything matches as per records. The name and business info is same as USPTO document. I have been in business for more than 5 years and I don't understand why my business cannot be verified. I've seen so many forums having the same issue.
Last time I appealed and it went to next step, 2 days later again I got the same reply saying unable to verify business. Can someone from Amazon support reach out please?
8 replies
Seller_VTYGtuF7YagxZ
Same Thing Happened to Me. Got Rejected twice.
Every information matches With the USPTO Filing.
I Don't even know what to do.
I Didn't even get a reply yet..
Dougal_Amazon
Hello @Seller_EX7H71LAasHY3,
My name is Dougal from the Community Manager Team and while I am not from Seller Support, I can try and assist with your Brand Registry Enrollment issue.
Please provide the case ID of your appeal that you mentioned here. I should be able to pull all the relevant information from there and review.
I look forward to assisting wherever I am able.
Best, Dougal
