Amazon easy ship not updated
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Seller_MdEt4Hv5Q2s3X

Amazon easy ship not updated

Hi,

I use Amazon easy ship, the parcel was picked up on time, but the status not updated, always shows not picked up. The status only updated when the parcel delivered.

Any one have experienced the issue, and how to deal with that?

Thanks

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Seller_4UClVQ6omP32U
In reply to: Seller_MdEt4Hv5Q2s3X’s post

unfortunately if it's Aramex then that's the way their systems are.

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Seller_MdEt4Hv5Q2s3X
In reply to: Seller_MdEt4Hv5Q2s3X’s post

got one order cancelled because of pick up not updated.

I prepared on the date of order, and it was picked up next morning. But it was not scanned and no update, after few days, the order cancelled.

Really not sure what to do, as it's out of my control.

All the notification email is no-reply, no way to ask support.

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Seller_4UClVQ6omP32U
In reply to: Seller_MdEt4Hv5Q2s3X’s post

one of the reasons I stopped using Easy Ship...

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