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Seller_jxiShMd6M84dK

Amazon mislabeled my units

Unfortunately, Amazon still can't fix my labeling issue. This is the 4th time I've requested a bin check and the 4th time Amazon has said everything is correct. I have customers getting the wrong color units as we speak. In fact, as Amazon is telling me my labeling is correct, a customer is giving me a poor review because she was sent the wrong item. I am asking Amazon to send me all my units and request that they pay for them. Please help. My case is ID 16348124801.

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Seller_jxiShMd6M84dK

Amazon mislabeled my units

Unfortunately, Amazon still can't fix my labeling issue. This is the 4th time I've requested a bin check and the 4th time Amazon has said everything is correct. I have customers getting the wrong color units as we speak. In fact, as Amazon is telling me my labeling is correct, a customer is giving me a poor review because she was sent the wrong item. I am asking Amazon to send me all my units and request that they pay for them. Please help. My case is ID 16348124801.

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Seller_rI7BZIczK8iAC

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Seller_jxiShMd6M84dK
I am asking Amazon to send me all my units
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You do NOT have to ASK Amazon to do such thing. YOU have to create a removal order in seller central. the units will come back to you slowly, slowly in batches.

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Seller_jxiShMd6M84dK
request that they pay for them.
View post

THAT is another question. What do you want them to pay? The cost of return? That will probably not go to happen.

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Bryce_Amazon

Greetings @Seller_jxiShMd6M84dK,

Thanks for coming back to the forums with this issue, I can understand the frustration it has caused.

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Seller_jxiShMd6M84dK
I am asking Amazon to send me all my units and request that they pay for them. Please help. My case is ID 16348124801.
View post

It looks like this case currently sits with the correct internal team, and it's marked as Pending. Please allow the team some time to resolve this, but reply to me here if the case is closed and the issue persists.

- Bryce

00
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Seller_KG3Old4cvh7N3

I am having he same issue

My question to you is did amazon put your products into reserved because of this since you are having lots of returns?

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Seller_jxiShMd6M84dK

Amazon mislabeled my units

Unfortunately, Amazon still can't fix my labeling issue. This is the 4th time I've requested a bin check and the 4th time Amazon has said everything is correct. I have customers getting the wrong color units as we speak. In fact, as Amazon is telling me my labeling is correct, a customer is giving me a poor review because she was sent the wrong item. I am asking Amazon to send me all my units and request that they pay for them. Please help. My case is ID 16348124801.

29 views
7 replies
00
Reply
user profile
Seller_jxiShMd6M84dK

Amazon mislabeled my units

Unfortunately, Amazon still can't fix my labeling issue. This is the 4th time I've requested a bin check and the 4th time Amazon has said everything is correct. I have customers getting the wrong color units as we speak. In fact, as Amazon is telling me my labeling is correct, a customer is giving me a poor review because she was sent the wrong item. I am asking Amazon to send me all my units and request that they pay for them. Please help. My case is ID 16348124801.

00
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7 replies
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Amazon mislabeled my units

by Seller_jxiShMd6M84dK

Unfortunately, Amazon still can't fix my labeling issue. This is the 4th time I've requested a bin check and the 4th time Amazon has said everything is correct. I have customers getting the wrong color units as we speak. In fact, as Amazon is telling me my labeling is correct, a customer is giving me a poor review because she was sent the wrong item. I am asking Amazon to send me all my units and request that they pay for them. Please help. My case is ID 16348124801.

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Seller_rI7BZIczK8iAC

user profile
Seller_jxiShMd6M84dK
I am asking Amazon to send me all my units
View post

You do NOT have to ASK Amazon to do such thing. YOU have to create a removal order in seller central. the units will come back to you slowly, slowly in batches.

user profile
Seller_jxiShMd6M84dK
request that they pay for them.
View post

THAT is another question. What do you want them to pay? The cost of return? That will probably not go to happen.

00
user profile
Bryce_Amazon

Greetings @Seller_jxiShMd6M84dK,

Thanks for coming back to the forums with this issue, I can understand the frustration it has caused.

user profile
Seller_jxiShMd6M84dK
I am asking Amazon to send me all my units and request that they pay for them. Please help. My case is ID 16348124801.
View post

It looks like this case currently sits with the correct internal team, and it's marked as Pending. Please allow the team some time to resolve this, but reply to me here if the case is closed and the issue persists.

- Bryce

00
user profile
Seller_KG3Old4cvh7N3

I am having he same issue

My question to you is did amazon put your products into reserved because of this since you are having lots of returns?

00
Follow this discussion to be notified of new activity
user profile
Seller_rI7BZIczK8iAC

user profile
Seller_jxiShMd6M84dK
I am asking Amazon to send me all my units
View post

You do NOT have to ASK Amazon to do such thing. YOU have to create a removal order in seller central. the units will come back to you slowly, slowly in batches.

user profile
Seller_jxiShMd6M84dK
request that they pay for them.
View post

THAT is another question. What do you want them to pay? The cost of return? That will probably not go to happen.

00
user profile
Seller_rI7BZIczK8iAC

user profile
Seller_jxiShMd6M84dK
I am asking Amazon to send me all my units
View post

You do NOT have to ASK Amazon to do such thing. YOU have to create a removal order in seller central. the units will come back to you slowly, slowly in batches.

user profile
Seller_jxiShMd6M84dK
request that they pay for them.
View post

THAT is another question. What do you want them to pay? The cost of return? That will probably not go to happen.

00
Reply
user profile
Bryce_Amazon

Greetings @Seller_jxiShMd6M84dK,

Thanks for coming back to the forums with this issue, I can understand the frustration it has caused.

user profile
Seller_jxiShMd6M84dK
I am asking Amazon to send me all my units and request that they pay for them. Please help. My case is ID 16348124801.
View post

It looks like this case currently sits with the correct internal team, and it's marked as Pending. Please allow the team some time to resolve this, but reply to me here if the case is closed and the issue persists.

- Bryce

00
user profile
Bryce_Amazon

Greetings @Seller_jxiShMd6M84dK,

Thanks for coming back to the forums with this issue, I can understand the frustration it has caused.

user profile
Seller_jxiShMd6M84dK
I am asking Amazon to send me all my units and request that they pay for them. Please help. My case is ID 16348124801.
View post

It looks like this case currently sits with the correct internal team, and it's marked as Pending. Please allow the team some time to resolve this, but reply to me here if the case is closed and the issue persists.

- Bryce

00
Reply
user profile
Seller_KG3Old4cvh7N3

I am having he same issue

My question to you is did amazon put your products into reserved because of this since you are having lots of returns?

00
user profile
Seller_KG3Old4cvh7N3

I am having he same issue

My question to you is did amazon put your products into reserved because of this since you are having lots of returns?

00
Reply
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