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Seller_H7E5cYszRpCxB

Amazon won't let me disburse funds

Hi,

I have been unable to disburse any funds all week.

I received an email today informing me that I need to verify my deposit method however in my account settings there are fully verified. I have tried for 3-4 hours today and seller support have been useless they either cut the phone since they can’t help, or say that they are unable to help me.

I also received an email saying “Suspended selling privileges status90-day removal notificationHello,We have previously notified you that your selling privileges have been suspended or that your access to Amazon selling services is limited.”

My items are selling without issue yet I still received that message. Can someone explain to me what is going on and kindly help resolve this??

Best regards

601 views
7 replies
Account Setup
Tags:Bank account, Payments, Seller Central, Transactions, Verification
10
Reply
user profile
Seller_H7E5cYszRpCxB

Amazon won't let me disburse funds

Hi,

I have been unable to disburse any funds all week.

I received an email today informing me that I need to verify my deposit method however in my account settings there are fully verified. I have tried for 3-4 hours today and seller support have been useless they either cut the phone since they can’t help, or say that they are unable to help me.

I also received an email saying “Suspended selling privileges status90-day removal notificationHello,We have previously notified you that your selling privileges have been suspended or that your access to Amazon selling services is limited.”

My items are selling without issue yet I still received that message. Can someone explain to me what is going on and kindly help resolve this??

Best regards

Account Setup
Tags:Bank account, Payments, Seller Central, Transactions, Verification
10
601 views
7 replies
Reply
7 replies
user profile
Seller_RlZVPg3d6ZUGP
In reply to: Seller_H7E5cYszRpCxB’s post

Have you had a notification before the suspended one saying anything was wrong? normally limited company verification takes weeks but your company has only been formed 10 days so is your account actually verified? is the deposit method in your limited company name?

10
user profile
Sarah_Amzn
In reply to: Seller_H7E5cYszRpCxB’s post

Hello @Seller_H7E5cYszRpCxB,

I'm Sarah with Amazon.

Are your disbursements still on hold?

If yes, can you share the case ID opened with Seller Support so I can take a look?

Kind regards,

Sarah.

10
user profile
Seller_KlbXZHzQGSDZv
In reply to: Seller_H7E5cYszRpCxB’s post

Have you checked the date of expiry on your card this needs to be 6 months in the future. If its within that timescale AMAZON wont acknowledge it as valid get another card issued and place that on file.

Might be worth checking if the card on file is from an internet bank as these go in and out of favour with AMAZON best if you can to have a uk high street bak card.

00
user profile
Sarah_Amzn
In reply to: Seller_H7E5cYszRpCxB’s post

Hello @Seller_H7E5cYszRpCxB,

Can you confirm your information is now verified and the disbursements have been released?

Kind regards,

Sarah.

10
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user profile
Seller_H7E5cYszRpCxB

Amazon won't let me disburse funds

Hi,

I have been unable to disburse any funds all week.

I received an email today informing me that I need to verify my deposit method however in my account settings there are fully verified. I have tried for 3-4 hours today and seller support have been useless they either cut the phone since they can’t help, or say that they are unable to help me.

I also received an email saying “Suspended selling privileges status90-day removal notificationHello,We have previously notified you that your selling privileges have been suspended or that your access to Amazon selling services is limited.”

My items are selling without issue yet I still received that message. Can someone explain to me what is going on and kindly help resolve this??

Best regards

601 views
7 replies
Account Setup
Tags:Bank account, Payments, Seller Central, Transactions, Verification
10
Reply
user profile
Seller_H7E5cYszRpCxB

Amazon won't let me disburse funds

Hi,

I have been unable to disburse any funds all week.

I received an email today informing me that I need to verify my deposit method however in my account settings there are fully verified. I have tried for 3-4 hours today and seller support have been useless they either cut the phone since they can’t help, or say that they are unable to help me.

I also received an email saying “Suspended selling privileges status90-day removal notificationHello,We have previously notified you that your selling privileges have been suspended or that your access to Amazon selling services is limited.”

My items are selling without issue yet I still received that message. Can someone explain to me what is going on and kindly help resolve this??

Best regards

Account Setup
Tags:Bank account, Payments, Seller Central, Transactions, Verification
10
601 views
7 replies
Reply
user profile

Amazon won't let me disburse funds

by Seller_H7E5cYszRpCxB

Hi,

I have been unable to disburse any funds all week.

I received an email today informing me that I need to verify my deposit method however in my account settings there are fully verified. I have tried for 3-4 hours today and seller support have been useless they either cut the phone since they can’t help, or say that they are unable to help me.

I also received an email saying “Suspended selling privileges status90-day removal notificationHello,We have previously notified you that your selling privileges have been suspended or that your access to Amazon selling services is limited.”

My items are selling without issue yet I still received that message. Can someone explain to me what is going on and kindly help resolve this??

Best regards

Account Setup
Tags:Bank account, Payments, Seller Central, Transactions, Verification
10
601 views
7 replies
Reply
7 replies
7 replies
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user profile
Seller_RlZVPg3d6ZUGP
In reply to: Seller_H7E5cYszRpCxB’s post

Have you had a notification before the suspended one saying anything was wrong? normally limited company verification takes weeks but your company has only been formed 10 days so is your account actually verified? is the deposit method in your limited company name?

10
user profile
Sarah_Amzn
In reply to: Seller_H7E5cYszRpCxB’s post

Hello @Seller_H7E5cYszRpCxB,

I'm Sarah with Amazon.

Are your disbursements still on hold?

If yes, can you share the case ID opened with Seller Support so I can take a look?

Kind regards,

Sarah.

10
user profile
Seller_KlbXZHzQGSDZv
In reply to: Seller_H7E5cYszRpCxB’s post

Have you checked the date of expiry on your card this needs to be 6 months in the future. If its within that timescale AMAZON wont acknowledge it as valid get another card issued and place that on file.

Might be worth checking if the card on file is from an internet bank as these go in and out of favour with AMAZON best if you can to have a uk high street bak card.

00
user profile
Sarah_Amzn
In reply to: Seller_H7E5cYszRpCxB’s post

Hello @Seller_H7E5cYszRpCxB,

Can you confirm your information is now verified and the disbursements have been released?

Kind regards,

Sarah.

10
Follow this discussion to be notified of new activity
user profile
Seller_RlZVPg3d6ZUGP
In reply to: Seller_H7E5cYszRpCxB’s post

Have you had a notification before the suspended one saying anything was wrong? normally limited company verification takes weeks but your company has only been formed 10 days so is your account actually verified? is the deposit method in your limited company name?

10
user profile
Seller_RlZVPg3d6ZUGP
In reply to: Seller_H7E5cYszRpCxB’s post

Have you had a notification before the suspended one saying anything was wrong? normally limited company verification takes weeks but your company has only been formed 10 days so is your account actually verified? is the deposit method in your limited company name?

10
Reply
user profile
Sarah_Amzn
In reply to: Seller_H7E5cYszRpCxB’s post

Hello @Seller_H7E5cYszRpCxB,

I'm Sarah with Amazon.

Are your disbursements still on hold?

If yes, can you share the case ID opened with Seller Support so I can take a look?

Kind regards,

Sarah.

10
user profile
Sarah_Amzn
In reply to: Seller_H7E5cYszRpCxB’s post

Hello @Seller_H7E5cYszRpCxB,

I'm Sarah with Amazon.

Are your disbursements still on hold?

If yes, can you share the case ID opened with Seller Support so I can take a look?

Kind regards,

Sarah.

10
Reply
user profile
Seller_KlbXZHzQGSDZv
In reply to: Seller_H7E5cYszRpCxB’s post

Have you checked the date of expiry on your card this needs to be 6 months in the future. If its within that timescale AMAZON wont acknowledge it as valid get another card issued and place that on file.

Might be worth checking if the card on file is from an internet bank as these go in and out of favour with AMAZON best if you can to have a uk high street bak card.

00
user profile
Seller_KlbXZHzQGSDZv
In reply to: Seller_H7E5cYszRpCxB’s post

Have you checked the date of expiry on your card this needs to be 6 months in the future. If its within that timescale AMAZON wont acknowledge it as valid get another card issued and place that on file.

Might be worth checking if the card on file is from an internet bank as these go in and out of favour with AMAZON best if you can to have a uk high street bak card.

00
Reply
user profile
Sarah_Amzn
In reply to: Seller_H7E5cYszRpCxB’s post

Hello @Seller_H7E5cYszRpCxB,

Can you confirm your information is now verified and the disbursements have been released?

Kind regards,

Sarah.

10
user profile
Sarah_Amzn
In reply to: Seller_H7E5cYszRpCxB’s post

Hello @Seller_H7E5cYszRpCxB,

Can you confirm your information is now verified and the disbursements have been released?

Kind regards,

Sarah.

10
Reply
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