Amazon are talking money without any reason. THEY CALLING "OTHERS"
What is Amazon saying? I just saw a translation that refers to it as “Others,” and there is no message or reason explaining why they are taking $375.20 from me without giving any explanation. This is unacceptable, and as a seller, I demand that the moderators help me and provide an answer. This is unacceptable, Amazon.
Amazon are talking money without any reason. THEY CALLING "OTHERS"
What is Amazon saying? I just saw a translation that refers to it as “Others,” and there is no message or reason explaining why they are taking $375.20 from me without giving any explanation. This is unacceptable, and as a seller, I demand that the moderators help me and provide an answer. This is unacceptable, Amazon.
56 replies
Seller_aWrza8YvWVgM1
Pull a transaction report for that payment date range and look for adjustments in column "E"
Seller_bfeyv9pvbcYrH
Same issues. Lately, there were so many "adjustments" or "other" charges. I wonder if the system that carriers are using is simply not functioning properly. Our money is taken out with no explanation.
Seller_QUNoWzfsPxqtv
Just go through your transactions as mentioned, find the transaction with the charges under "Other" and you will see where it is. Often, these are promotional rebates or coupons. Welcome to the normal life of selling on Amazon.
Seller_FaV5Qh0z4BM3s
Had this happen to us also. There is no reference to an order ID, so I opened a case to have an account specialist team review it. Ridiculous.
Seller_BI3N95Q1ayqWI
I looked in my PAYMENTS and selected TRANSACTION VIEW. I have the same OTHER fees. They only show up in the last few days and never before when I go back through several months of records. All of the reply's are pointing to the correct direction to find the information but I agree with the original poster, it just isn't there and I've never seen this before.
Then when you click on the transaction total or download the transaction report there is still nothing to identify what the transaction is for or the order ID number.
Seller_zhpwaO3OZfdhR
Amazon is just stealing from its sellers using this OTHER category and just saying its shipping adjustments from the carriers. Complete BS since we use the same boxes and same shipping on multiple other ecommerce sites with no issues. Its only on Amazon that they claim the shipping is wrong. Seems to me the problem is Amazon not charging the correct shipping and they should be standing behind their charges and not stealing from us claiming incorrect shipping. I have also confronted Amazon on this issue and get no specific answers. They also refuse to show any proof of these so called OTHER charges. I have requested specific breakdowns on these charges and they simply refuse to show any evidence of these OTHER charges. Just the same cut and paste generic answers.
