Sales dashboard does not match fulfillment reports???
Hello Amazon experts!
I am a little perplexed... I look at two data points almost daily: The 'sales dashboard' in Business Reports, and Fulfillment Reports. Entering the same date range, THEY NEVER MATCH and sometimes vary by thousands of dollars. Can somebody explain this? Which report can I trust?
Thank you!
Sales dashboard does not match fulfillment reports???
Hello Amazon experts!
I am a little perplexed... I look at two data points almost daily: The 'sales dashboard' in Business Reports, and Fulfillment Reports. Entering the same date range, THEY NEVER MATCH and sometimes vary by thousands of dollars. Can somebody explain this? Which report can I trust?
Thank you!
3 replies
Christine_Amazon
Hello @Seller_5qpQd5FybmhpI
Christine here from Amazon Forums.
I would like to invite you to contact our seller support so they can go through the report with you and provide you with an explanation if there is any mismatch or eventually escalate your situation.
If you are already contacted them, please provide me with the case ID, so I can take a look.
Christine.
