Hello sellers

Critical Issue:

- My entire shipment (**8 products, all units**) was marked **defective** upon arrival

- **Zero valid defects** – Professional prep, perfect condition

- Amazon provides **no evidence**, just auto-replies

**The Red Flags:**

1. **100% defect rate is statistically impossible**

2. **Prime Eligible status appeared briefly** before the defective flags

3. **No damage photos or specific reasons** provided

**Questions for the Community:**

1. Is this happening to others post-Q4?

2. Any success forcing Amazon to prove defects?

3. @AmazonModerator – How do we escalate when the system clearly errored?

**What I’ve Tried:**

- Standard support (useless)

- Performance team (ignored)

- Jeff email (bot response)

@Danny_Amazon, @Topher_Amazon, @Glenn_Amazon, @Dougal_Amazon, @Blake_Amazon, @Sandy_Amazon, @Michelle_Amazon, @Tatiana_Amazon, @Micah_Amazon, @Emet_Amazon, @CR_AmazoN