USPS Ground Advantage Not Available
I have two orders and both have Ground Advantage greyed out saying, "The selected shipping service cannot be purchased; please try a different selection from the choices in the eligible shipping services list." Going to two different states. Anyone else experiencing this issue?
13 replies
Seller_gatjkdfPmzT4O
Now a third one is not working as well.
Seller_gatjkdfPmzT4O
Correction: The above error was showing for over 1 pound and these are below 1 pound. The service is actually greyed out saying "Does not meet business operating hours". One order they are only open till 3pm, the second order 5pm, and the third 5:30pm.
Amazon is not letting me select USPS Ground advantage claiming it won't be delivered in the time window for the opeating hours even though I've never seen this issue before. I've tried changing ship dates to different days and still the same issue.
Is this something new that on top of dealing with the stupid business days open that business customers put to make our shipping more difficult and sometimes more costly, that now they are determining by how late they are open and it's not allowing Ground services anymore.
EDIT: It also won't let me use UPS Ground or FedEx Ground either now that I checked again.
Seller_EGAYxdv2MmpO0
it is likely a glitch that will correct itself eventually.but if you cannot wait: [Moderator Edit: removed external URL]
you get maximum shipping discounts, it costs nothing. you lose some seller protection but nothing insurance won't cover.
KJ_Amazon
Hello @Seller_gatjkdfPmzT4O
I am following up on your question about USPS shipment options being limited due to business operating hours.
I see that you wrote this was fixed: have you seen this pop up since then, or was it a temporary issue?
