Missing inventory
hey guys.
2 of my parcels was automatically removed. But only one was delivered to me.
Customer Support says both parcel was delivered to me even after I sent them proof that the other parcel was returned back to them. I have spoke to UPS and they confirmed that one of the parcel was returned back to Amazon. What should I do… customer support is no help
Missing inventory
hey guys.
2 of my parcels was automatically removed. But only one was delivered to me.
Customer Support says both parcel was delivered to me even after I sent them proof that the other parcel was returned back to them. I have spoke to UPS and they confirmed that one of the parcel was returned back to Amazon. What should I do… customer support is no help
2 replies
Seller_76AUwmqvSyRIM
This is my standard procedure.
Contact Seller support - 3-4 times
Contact managingdirector@amazon.co.uk - 1-2 times
Then small claims court.
I’ve always chit my money. In the end!
Ezra_Amazon
Hi @Seller_Zy6gaLHCi4wyG,
Have you reached out to our Seller Support team regarding the UPS response? If so, please share a screenshot of the email with the relevant details, including the email address and the name of the UPS associate (if provided).
If you've already taken this step, could you kindly share the case ID with me? Thank you, Ezra.
