Removal orders taking forever
Hi,
I raised some removal orders to remove all of my inventory in UK and EU from FBA warehouses. It has been over 4 months and they are not close to being removed. Units were constantly cancelled and we had to keep raising new removal orders.
Been raising cases to speed up the process but keep getting templated / unthoughtful responses. Please I just want to talk to an actual human who took more than 2 seconds to read.
For context, we need these removals done ASAP and basically get our units to 0 on both UK and EU in order to get our listings reinstated. I'm getting sandwiched between 2 different teams at Amazon here. One refused to reinstate our listing until we have 0 inventory, another refuses to removal our inventory.
Removal orders taking forever
Hi,
I raised some removal orders to remove all of my inventory in UK and EU from FBA warehouses. It has been over 4 months and they are not close to being removed. Units were constantly cancelled and we had to keep raising new removal orders.
Been raising cases to speed up the process but keep getting templated / unthoughtful responses. Please I just want to talk to an actual human who took more than 2 seconds to read.
For context, we need these removals done ASAP and basically get our units to 0 on both UK and EU in order to get our listings reinstated. I'm getting sandwiched between 2 different teams at Amazon here. One refused to reinstate our listing until we have 0 inventory, another refuses to removal our inventory.
3 replies
Seller_0LfVRCMTtyPLW
@Maja_Amazon @Julia_Amazon @Winston_Amazon
Tagging the mods for your sorely needed help
Simon_Amazon
Hello @Seller_0LfVRCMTtyPLW,
Here Simon from Amazon, happy to try to help.
Would you mind sharing one of the latest case IDs?
That way, I would be able to take a look into it.
Best,
Simon