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Seller_0LfVRCMTtyPLW

Removal orders taking forever

Hi,

I raised some removal orders to remove all of my inventory in UK and EU from FBA warehouses. It has been over 4 months and they are not close to being removed. Units were constantly cancelled and we had to keep raising new removal orders.

Been raising cases to speed up the process but keep getting templated / unthoughtful responses. Please I just want to talk to an actual human who took more than 2 seconds to read.

For context, we need these removals done ASAP and basically get our units to 0 on both UK and EU in order to get our listings reinstated. I'm getting sandwiched between 2 different teams at Amazon here. One refused to reinstate our listing until we have 0 inventory, another refuses to removal our inventory.

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Tags:Inventory
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Seller_0LfVRCMTtyPLW

Removal orders taking forever

Hi,

I raised some removal orders to remove all of my inventory in UK and EU from FBA warehouses. It has been over 4 months and they are not close to being removed. Units were constantly cancelled and we had to keep raising new removal orders.

Been raising cases to speed up the process but keep getting templated / unthoughtful responses. Please I just want to talk to an actual human who took more than 2 seconds to read.

For context, we need these removals done ASAP and basically get our units to 0 on both UK and EU in order to get our listings reinstated. I'm getting sandwiched between 2 different teams at Amazon here. One refused to reinstate our listing until we have 0 inventory, another refuses to removal our inventory.

Tags:Inventory
00
59 views
3 replies
Reply
3 replies
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Seller_0LfVRCMTtyPLW

@Maja_Amazon @Julia_Amazon @Winston_Amazon

Tagging the mods for your sorely needed help

00
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Simon_Amazon

Hello @Seller_0LfVRCMTtyPLW,

Here Simon from Amazon, happy to try to help.

Would you mind sharing one of the latest case IDs?

That way, I would be able to take a look into it.

Best,

Simon

00
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Seller_0LfVRCMTtyPLW

Removal orders taking forever

Hi,

I raised some removal orders to remove all of my inventory in UK and EU from FBA warehouses. It has been over 4 months and they are not close to being removed. Units were constantly cancelled and we had to keep raising new removal orders.

Been raising cases to speed up the process but keep getting templated / unthoughtful responses. Please I just want to talk to an actual human who took more than 2 seconds to read.

For context, we need these removals done ASAP and basically get our units to 0 on both UK and EU in order to get our listings reinstated. I'm getting sandwiched between 2 different teams at Amazon here. One refused to reinstate our listing until we have 0 inventory, another refuses to removal our inventory.

59 views
3 replies
Tags:Inventory
00
Reply
user profile
Seller_0LfVRCMTtyPLW

Removal orders taking forever

Hi,

I raised some removal orders to remove all of my inventory in UK and EU from FBA warehouses. It has been over 4 months and they are not close to being removed. Units were constantly cancelled and we had to keep raising new removal orders.

Been raising cases to speed up the process but keep getting templated / unthoughtful responses. Please I just want to talk to an actual human who took more than 2 seconds to read.

For context, we need these removals done ASAP and basically get our units to 0 on both UK and EU in order to get our listings reinstated. I'm getting sandwiched between 2 different teams at Amazon here. One refused to reinstate our listing until we have 0 inventory, another refuses to removal our inventory.

Tags:Inventory
00
59 views
3 replies
Reply
user profile

Removal orders taking forever

by Seller_0LfVRCMTtyPLW

Hi,

I raised some removal orders to remove all of my inventory in UK and EU from FBA warehouses. It has been over 4 months and they are not close to being removed. Units were constantly cancelled and we had to keep raising new removal orders.

Been raising cases to speed up the process but keep getting templated / unthoughtful responses. Please I just want to talk to an actual human who took more than 2 seconds to read.

For context, we need these removals done ASAP and basically get our units to 0 on both UK and EU in order to get our listings reinstated. I'm getting sandwiched between 2 different teams at Amazon here. One refused to reinstate our listing until we have 0 inventory, another refuses to removal our inventory.

Tags:Inventory
00
59 views
3 replies
Reply
3 replies
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Seller_0LfVRCMTtyPLW

@Maja_Amazon @Julia_Amazon @Winston_Amazon

Tagging the mods for your sorely needed help

00
user profile
Simon_Amazon

Hello @Seller_0LfVRCMTtyPLW,

Here Simon from Amazon, happy to try to help.

Would you mind sharing one of the latest case IDs?

That way, I would be able to take a look into it.

Best,

Simon

00
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user profile
Seller_0LfVRCMTtyPLW

@Maja_Amazon @Julia_Amazon @Winston_Amazon

Tagging the mods for your sorely needed help

00
user profile
Seller_0LfVRCMTtyPLW

@Maja_Amazon @Julia_Amazon @Winston_Amazon

Tagging the mods for your sorely needed help

00
Reply
user profile
Simon_Amazon

Hello @Seller_0LfVRCMTtyPLW,

Here Simon from Amazon, happy to try to help.

Would you mind sharing one of the latest case IDs?

That way, I would be able to take a look into it.

Best,

Simon

00
user profile
Simon_Amazon

Hello @Seller_0LfVRCMTtyPLW,

Here Simon from Amazon, happy to try to help.

Would you mind sharing one of the latest case IDs?

That way, I would be able to take a look into it.

Best,

Simon

00
Reply
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