Pallet 22+ days late.
Nearly a month and my products haven't been made available for purchase in the UK, it still shows as "in transit", what should I do? Amazon haven't replied to none of my cases although put forward as urgent and its been 3 days.
Pallet company says it will be delivered to a different warehouse because the current ware house doesn't have any available slots which I found very strange.
But is this normal?
If lost will Amazon refund shipping fee etc?
Pallet 22+ days late.
Nearly a month and my products haven't been made available for purchase in the UK, it still shows as "in transit", what should I do? Amazon haven't replied to none of my cases although put forward as urgent and its been 3 days.
Pallet company says it will be delivered to a different warehouse because the current ware house doesn't have any available slots which I found very strange.
But is this normal?
If lost will Amazon refund shipping fee etc?
3 replies
Sarah_Amzn
Hello @Seller_lHoPNNfn6QD7X,
I'm Sarah with Amazon.
Have you reached out to Seller Support asking for updates regarding your shipment?
If yes, could you please share the case ID and I'd be happy to take a look.
Kind regards,
Sarah.
