Late Delivery Risk Delivered But Lost
The Item was scanned as delivered before the deadline. The customer says they never received it. I purchased through buy shipping but it was a late delivery risk. Will my account get dinged for A-Z claim or will they cover it, even if delivered on time? Or are all protections removed?
Late Delivery Risk Delivered But Lost
The Item was scanned as delivered before the deadline. The customer says they never received it. I purchased through buy shipping but it was a late delivery risk. Will my account get dinged for A-Z claim or will they cover it, even if delivered on time? Or are all protections removed?
2 replies
Seller_Sram36TnVt73c
If you used USPS, ask the buyer to give you two business days to work with the Postal Inspector to find their package... that usually scares these scammers off... that's your only hope because you did not buy protected shipping. Also make sure to report the package as missing at USPS if that's who you used.
It's unlikely Amazon would cover this one because you didn't use their preferred shipping carrier for claims protection.
Xander_Amazon
Hi @Seller_84vD3zhl3z3tY- I wanted to share that per the Amazon Buy Shipping protections policy, "Late Delivery Risk" labels are ineligible for protections.
