AZ Amazon encouraging Fraud / Theft
I'm reaching out to a Moderator, you have helped in past...so, thanks in advance!
@Maja_Amazon @Julia_Amazon @Julia_Amzn @Winston_Amazon @Ash_Amazon @Spencer_Amazon @Sakura_Amazon_ @Abella_Amazon @Ange_Amazon @JiAlex_Amazon @Simon_Amazon @JiAlex_Amazon @Abella_Amazon
AZ case - Buyer is clearly a thief, de-frauding me of £569.99
Order id. 203-2206811-7473920
£569.99
Case i.d. 11310143792
I pay on average of £6,000 p/month in commission to Amazon, and yet there is no support from Amazon.
Ironically I have had 2 calls from Amazon marketing (from a mobile...very professional!) telling me they have identified my business for significant growth, that they will charge for this service £700 p/month and extra commision...really?! No thanks!
We have a signature on delivery
We have images on delivery
We have SMS texts and phone calls, prior and post delivery.
We have the vehicle registrations of his vehicles on his drive on delivery.
And yet he says 'Item not received' He has confirmed it is his address in the images.
Because he is no longer replying to Amazon messages, we have had no choice but to write to him, most recently an LBA.
Amazon Moderators, if you can please go back over this case, see all the information provided in advance of my formal action against all those involved to recover the £569.99 and any subsequent losses I have incurred to date.
Thanks
AZ Amazon encouraging Fraud / Theft
I'm reaching out to a Moderator, you have helped in past...so, thanks in advance!
@Maja_Amazon @Julia_Amazon @Julia_Amzn @Winston_Amazon @Ash_Amazon @Spencer_Amazon @Sakura_Amazon_ @Abella_Amazon @Ange_Amazon @JiAlex_Amazon @Simon_Amazon @JiAlex_Amazon @Abella_Amazon
AZ case - Buyer is clearly a thief, de-frauding me of £569.99
Order id. 203-2206811-7473920
£569.99
Case i.d. 11310143792
I pay on average of £6,000 p/month in commission to Amazon, and yet there is no support from Amazon.
Ironically I have had 2 calls from Amazon marketing (from a mobile...very professional!) telling me they have identified my business for significant growth, that they will charge for this service £700 p/month and extra commision...really?! No thanks!
We have a signature on delivery
We have images on delivery
We have SMS texts and phone calls, prior and post delivery.
We have the vehicle registrations of his vehicles on his drive on delivery.
And yet he says 'Item not received' He has confirmed it is his address in the images.
Because he is no longer replying to Amazon messages, we have had no choice but to write to him, most recently an LBA.
Amazon Moderators, if you can please go back over this case, see all the information provided in advance of my formal action against all those involved to recover the £569.99 and any subsequent losses I have incurred to date.
Thanks
8 replies
Xander_Amazon
If Amazon grants a claim in favor of a customer (automatically or post investigation), you have 30 calendar days to appeal, provide new information, and request further investigation. Amazon will re-investigate claim, using all available information (including new information provided) and may request additional information from you, or you may provide additional information during the appeal process. Following investigation on appeal we will decide whether or not to reverse the initial decision, in whole or in part (this may include reversing impact to your ODR or reimbursing you for the refund amount). If you do not appeal within 30 calendar days, the claim will be closed and any negative impact to your ODR cannot be reversed.
Seller_LrOi5Val3Iifg
We once sent a LBA to a customer who then told amazon we had done this. We then got a policy violation.
Apparently it is amazon you need to send the LBA to
