30 Days Returnable issues in Grocery and Gourmet Food Category
WE registered a brand through Amazon Brand Registery. It's Gourmet and Grocery food brand that falls under non-returnable item. As of any tech issues they have updated it as 30 Days- Returnable and now we are raising casse since 20 days but issue is not getting resolved.
Help me in this case as my brand and category is gourmet and grocey that comes under non returnable but my listing shows it's returnable.
Amazon team is not able to help me just standard computer generated answers. All time they raise new case and but the matter is as it is.
30 Days Returnable issues in Grocery and Gourmet Food Category
WE registered a brand through Amazon Brand Registery. It's Gourmet and Grocery food brand that falls under non-returnable item. As of any tech issues they have updated it as 30 Days- Returnable and now we are raising casse since 20 days but issue is not getting resolved.
Help me in this case as my brand and category is gourmet and grocey that comes under non returnable but my listing shows it's returnable.
Amazon team is not able to help me just standard computer generated answers. All time they raise new case and but the matter is as it is.
5 replies
Seller_rF8It391Z1vkh
Same Issue Facing so many times create case but no response only one answer given by seller support our internal team work on it
before 12 days start facing this issue even m creating new listing also going in 30 days returnable also showing same issue no solution found yet
Seller_Ha641l0PWR9fB
same issue in beuty and health and wellness catagory product issue raised from 4 days still not solved
Noor_Amazon_
Hi @Seller_JWUmL69om5eX0 ,
Can you please share the case ID so I can check?
Regards,
Noor
