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Seller_DdDs3imJIvjkf

Listing hijacked, brand name changed to SYNYEY

Hi, one of my listing is hijacked and my brand got changed to SYNYEY. Can anyone help with my issue? I posted on the forum 4 months ago and @Jim_Amazon help me fixed it. Its now happening again. The ASIN was created and I am the only one selling my own product. Here is the listing ASIN: B082CYH7ZT.

Thank you.

49 views
7 replies
Manage your brand
Tags:Brand Registry
10
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user profile
Seller_DdDs3imJIvjkf

Listing hijacked, brand name changed to SYNYEY

Hi, one of my listing is hijacked and my brand got changed to SYNYEY. Can anyone help with my issue? I posted on the forum 4 months ago and @Jim_Amazon help me fixed it. Its now happening again. The ASIN was created and I am the only one selling my own product. Here is the listing ASIN: B082CYH7ZT.

Thank you.

Manage your brand
Tags:Brand Registry
10
49 views
7 replies
Reply
7 replies
user profile
Dougal_Amazon
In reply to: Seller_DdDs3imJIvjkf’s post

Hi @Seller_DdDs3imJIvjkf,

My name is Dougal from the Community Manager Team and Yes, I can definitely assist. Have you already submitted a case to Seller Support to fix? If so, please provide that case ID so I can add that to my escalation.

Thanks for the ASIN, I was able to find that you created the ASIN and with what brand name. I have already created an internal case to correct the brand name and will provide an update as soon as I have one.

Best, Dougal

20
user profile
Seller_adCBr99aCyWNL
In reply to: Seller_DdDs3imJIvjkf’s post

Did you get this fixed? We had a similar situation happen and one of our ASINs has the brand name SYNYEY.

10
user profile
Dougal_Amazon
In reply to: Seller_DdDs3imJIvjkf’s post

Hey @Seller_DdDs3imJIvjkf,

My internal case was accepted and actioned this morning and I now see that the detail page has been corrected and showing the correct brand.

Please let me know if you have any questions.

Best, Dougal

20
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user profile
Seller_DdDs3imJIvjkf

Listing hijacked, brand name changed to SYNYEY

Hi, one of my listing is hijacked and my brand got changed to SYNYEY. Can anyone help with my issue? I posted on the forum 4 months ago and @Jim_Amazon help me fixed it. Its now happening again. The ASIN was created and I am the only one selling my own product. Here is the listing ASIN: B082CYH7ZT.

Thank you.

49 views
7 replies
Manage your brand
Tags:Brand Registry
10
Reply
user profile
Seller_DdDs3imJIvjkf

Listing hijacked, brand name changed to SYNYEY

Hi, one of my listing is hijacked and my brand got changed to SYNYEY. Can anyone help with my issue? I posted on the forum 4 months ago and @Jim_Amazon help me fixed it. Its now happening again. The ASIN was created and I am the only one selling my own product. Here is the listing ASIN: B082CYH7ZT.

Thank you.

Manage your brand
Tags:Brand Registry
10
49 views
7 replies
Reply
user profile

Listing hijacked, brand name changed to SYNYEY

by Seller_DdDs3imJIvjkf

Hi, one of my listing is hijacked and my brand got changed to SYNYEY. Can anyone help with my issue? I posted on the forum 4 months ago and @Jim_Amazon help me fixed it. Its now happening again. The ASIN was created and I am the only one selling my own product. Here is the listing ASIN: B082CYH7ZT.

Thank you.

Manage your brand
Tags:Brand Registry
10
49 views
7 replies
Reply
7 replies
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Dougal_Amazon
In reply to: Seller_DdDs3imJIvjkf’s post

Hi @Seller_DdDs3imJIvjkf,

My name is Dougal from the Community Manager Team and Yes, I can definitely assist. Have you already submitted a case to Seller Support to fix? If so, please provide that case ID so I can add that to my escalation.

Thanks for the ASIN, I was able to find that you created the ASIN and with what brand name. I have already created an internal case to correct the brand name and will provide an update as soon as I have one.

Best, Dougal

20
user profile
Seller_adCBr99aCyWNL
In reply to: Seller_DdDs3imJIvjkf’s post

Did you get this fixed? We had a similar situation happen and one of our ASINs has the brand name SYNYEY.

10
user profile
Dougal_Amazon
In reply to: Seller_DdDs3imJIvjkf’s post

Hey @Seller_DdDs3imJIvjkf,

My internal case was accepted and actioned this morning and I now see that the detail page has been corrected and showing the correct brand.

Please let me know if you have any questions.

Best, Dougal

20
Follow this discussion to be notified of new activity
user profile
Dougal_Amazon
In reply to: Seller_DdDs3imJIvjkf’s post

Hi @Seller_DdDs3imJIvjkf,

My name is Dougal from the Community Manager Team and Yes, I can definitely assist. Have you already submitted a case to Seller Support to fix? If so, please provide that case ID so I can add that to my escalation.

Thanks for the ASIN, I was able to find that you created the ASIN and with what brand name. I have already created an internal case to correct the brand name and will provide an update as soon as I have one.

Best, Dougal

20
user profile
Dougal_Amazon
In reply to: Seller_DdDs3imJIvjkf’s post

Hi @Seller_DdDs3imJIvjkf,

My name is Dougal from the Community Manager Team and Yes, I can definitely assist. Have you already submitted a case to Seller Support to fix? If so, please provide that case ID so I can add that to my escalation.

Thanks for the ASIN, I was able to find that you created the ASIN and with what brand name. I have already created an internal case to correct the brand name and will provide an update as soon as I have one.

Best, Dougal

20
Reply
user profile
Seller_adCBr99aCyWNL
In reply to: Seller_DdDs3imJIvjkf’s post

Did you get this fixed? We had a similar situation happen and one of our ASINs has the brand name SYNYEY.

10
user profile
Seller_adCBr99aCyWNL
In reply to: Seller_DdDs3imJIvjkf’s post

Did you get this fixed? We had a similar situation happen and one of our ASINs has the brand name SYNYEY.

10
Reply
user profile
Dougal_Amazon
In reply to: Seller_DdDs3imJIvjkf’s post

Hey @Seller_DdDs3imJIvjkf,

My internal case was accepted and actioned this morning and I now see that the detail page has been corrected and showing the correct brand.

Please let me know if you have any questions.

Best, Dougal

20
user profile
Dougal_Amazon
In reply to: Seller_DdDs3imJIvjkf’s post

Hey @Seller_DdDs3imJIvjkf,

My internal case was accepted and actioned this morning and I now see that the detail page has been corrected and showing the correct brand.

Please let me know if you have any questions.

Best, Dougal

20
Reply
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