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Seller_6awJL0SOReDyy

Listing defaults to Express Delivery

Hi everyone.

I'm trying to list a book as normal and I find that the 'Delivery Speeds' section is defaulted to Express Delivery. It's greyed out with a tick inside. It's a big book and would cost more than 2.80 to send, but I cannot send by prime and normally have to take a hit on delivery cost. Anyone got any ideas about this? I saw another post about it a few days ago, which seems unresolved.

Screen shot attached.

Thanks

Alan

img

66 views
6 replies
Tags:Add a product, Listings, detail page
10
Reply
user profile
Seller_6awJL0SOReDyy

Listing defaults to Express Delivery

Hi everyone.

I'm trying to list a book as normal and I find that the 'Delivery Speeds' section is defaulted to Express Delivery. It's greyed out with a tick inside. It's a big book and would cost more than 2.80 to send, but I cannot send by prime and normally have to take a hit on delivery cost. Anyone got any ideas about this? I saw another post about it a few days ago, which seems unresolved.

Screen shot attached.

Thanks

Alan

img

Tags:Add a product, Listings, detail page
10
66 views
6 replies
Reply
6 replies
user profile
Seller_hOZNPw7G8FIjl

Tick the next one, Domestic Only, and see if the express delivery is then available to untick.

Also check if there is something in your shipping settings that overrides what is on the product edit page in manage inventory.

10
user profile
Ezra_Amazon

Hi @Seller_6awJL0SOReDyy,

Thank you for reaching out.

Here is a thread that you can follow up with information about your issue:

EXPRESS DELIVERY ADDED BY AMAZON

We're currently looking into this with the partner team.

Regards, Ezra

00
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user profile
Seller_6awJL0SOReDyy

Listing defaults to Express Delivery

Hi everyone.

I'm trying to list a book as normal and I find that the 'Delivery Speeds' section is defaulted to Express Delivery. It's greyed out with a tick inside. It's a big book and would cost more than 2.80 to send, but I cannot send by prime and normally have to take a hit on delivery cost. Anyone got any ideas about this? I saw another post about it a few days ago, which seems unresolved.

Screen shot attached.

Thanks

Alan

img

66 views
6 replies
Tags:Add a product, Listings, detail page
10
Reply
user profile
Seller_6awJL0SOReDyy

Listing defaults to Express Delivery

Hi everyone.

I'm trying to list a book as normal and I find that the 'Delivery Speeds' section is defaulted to Express Delivery. It's greyed out with a tick inside. It's a big book and would cost more than 2.80 to send, but I cannot send by prime and normally have to take a hit on delivery cost. Anyone got any ideas about this? I saw another post about it a few days ago, which seems unresolved.

Screen shot attached.

Thanks

Alan

img

Tags:Add a product, Listings, detail page
10
66 views
6 replies
Reply
user profile

Listing defaults to Express Delivery

by Seller_6awJL0SOReDyy

Hi everyone.

I'm trying to list a book as normal and I find that the 'Delivery Speeds' section is defaulted to Express Delivery. It's greyed out with a tick inside. It's a big book and would cost more than 2.80 to send, but I cannot send by prime and normally have to take a hit on delivery cost. Anyone got any ideas about this? I saw another post about it a few days ago, which seems unresolved.

Screen shot attached.

Thanks

Alan

img

Tags:Add a product, Listings, detail page
10
66 views
6 replies
Reply
6 replies
6 replies
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user profile
Seller_hOZNPw7G8FIjl

Tick the next one, Domestic Only, and see if the express delivery is then available to untick.

Also check if there is something in your shipping settings that overrides what is on the product edit page in manage inventory.

10
user profile
Ezra_Amazon

Hi @Seller_6awJL0SOReDyy,

Thank you for reaching out.

Here is a thread that you can follow up with information about your issue:

EXPRESS DELIVERY ADDED BY AMAZON

We're currently looking into this with the partner team.

Regards, Ezra

00
Follow this discussion to be notified of new activity
user profile
Seller_hOZNPw7G8FIjl

Tick the next one, Domestic Only, and see if the express delivery is then available to untick.

Also check if there is something in your shipping settings that overrides what is on the product edit page in manage inventory.

10
user profile
Seller_hOZNPw7G8FIjl

Tick the next one, Domestic Only, and see if the express delivery is then available to untick.

Also check if there is something in your shipping settings that overrides what is on the product edit page in manage inventory.

10
Reply
user profile
Ezra_Amazon

Hi @Seller_6awJL0SOReDyy,

Thank you for reaching out.

Here is a thread that you can follow up with information about your issue:

EXPRESS DELIVERY ADDED BY AMAZON

We're currently looking into this with the partner team.

Regards, Ezra

00
user profile
Ezra_Amazon

Hi @Seller_6awJL0SOReDyy,

Thank you for reaching out.

Here is a thread that you can follow up with information about your issue:

EXPRESS DELIVERY ADDED BY AMAZON

We're currently looking into this with the partner team.

Regards, Ezra

00
Reply
Follow this discussion to be notified of new activity