Unable to Load Campaign Manager on Amazon Ads - Need Assistance!
Hello everyone,
I'm experiencing an issue with Amazon Ads' Campaign Manager. Every time I log in, I get an error message that says, "Sorry, something went wrong. We were not able to load part of the page. Reload the page and try again." (Please see the attached screenshot for reference.)

Here’s what I’ve tried so far to resolve the issue:
- Cleared cache and cookies multiple times.
- Attempted access on different browsers (tried Chrome, Firefox, and Edge).
- Used different devices (both desktop and mobile), but the error persists.
- Contacted Seller Central and Ad Support for assistance, but unfortunately, there hasn't been any resolution so far.
Has anyone else faced this issue? Are there any additional troubleshooting steps or solutions that worked for you?
Thanks in advance for any help or suggestions!
Unable to Load Campaign Manager on Amazon Ads - Need Assistance!
Hello everyone,
I'm experiencing an issue with Amazon Ads' Campaign Manager. Every time I log in, I get an error message that says, "Sorry, something went wrong. We were not able to load part of the page. Reload the page and try again." (Please see the attached screenshot for reference.)

Here’s what I’ve tried so far to resolve the issue:
- Cleared cache and cookies multiple times.
- Attempted access on different browsers (tried Chrome, Firefox, and Edge).
- Used different devices (both desktop and mobile), but the error persists.
- Contacted Seller Central and Ad Support for assistance, but unfortunately, there hasn't been any resolution so far.
Has anyone else faced this issue? Are there any additional troubleshooting steps or solutions that worked for you?
Thanks in advance for any help or suggestions!
1 reply
Sakura_Amazon_
@Seller_Ojqf4jLAebiDP,
This is Sakura from Amazon. Welcome to the Seller Forums.
Could you share what is the latest response from the Ad Support ? Could you also share here the case ID ?
Regards,
Sakura