error 8572 and 8566
getting error codes 8572 & 8566:
You are using UPCs, EANs, ISBNs, ASINs, or JAN codes that do not match the products you are trying to list. Using incorrect UPCs, EANs, ISBNs, ASINs or JAN codes is prohibited and it can result in your ASIN creation privileges being suspended or permanently removed. Please ensure you are always using the appropriate UPC, EAN, ISBN, ASIN or JAN code when listing a product. If you have reached this message in error, please contact Seller/Vendor Support using the following link: https://sellercentral.amazon.com/hz/contact-us. For more information, refer to the ASIN Creation Policy Help Page - https://sellercentral.amazon.com/gp/help/201844590
SKU does not match any ASIN and the product data provided is not eligible for ASIN creation. Please check 1) your UPC/EAN/GTIN is registered in the G1 tool or 2) ensure brand name used to list the product is the exact brand name or affiliated with the UPC/EAN/GTIN. If these steps did not work please log into your account and search error code 8566 for further information.
This is a brand ive listed many times before. why is it happening now? the barcodes im trying to create are in the GS1 database and have been november 2nd of 2023... its not brand new!
example barcode: 990308080227
gs1 database product check (cant paste the website) says its registed to the brand im trying to list under!!!!
why is this happening?
i have thousands in merchandise sitting that i cant send or sell because i cant even create the product!!!!
batch ID 79189020026
case id 16575138521
error 8572 and 8566
getting error codes 8572 & 8566:
You are using UPCs, EANs, ISBNs, ASINs, or JAN codes that do not match the products you are trying to list. Using incorrect UPCs, EANs, ISBNs, ASINs or JAN codes is prohibited and it can result in your ASIN creation privileges being suspended or permanently removed. Please ensure you are always using the appropriate UPC, EAN, ISBN, ASIN or JAN code when listing a product. If you have reached this message in error, please contact Seller/Vendor Support using the following link: https://sellercentral.amazon.com/hz/contact-us. For more information, refer to the ASIN Creation Policy Help Page - https://sellercentral.amazon.com/gp/help/201844590
SKU does not match any ASIN and the product data provided is not eligible for ASIN creation. Please check 1) your UPC/EAN/GTIN is registered in the G1 tool or 2) ensure brand name used to list the product is the exact brand name or affiliated with the UPC/EAN/GTIN. If these steps did not work please log into your account and search error code 8566 for further information.
This is a brand ive listed many times before. why is it happening now? the barcodes im trying to create are in the GS1 database and have been november 2nd of 2023... its not brand new!
example barcode: 990308080227
gs1 database product check (cant paste the website) says its registed to the brand im trying to list under!!!!
why is this happening?
i have thousands in merchandise sitting that i cant send or sell because i cant even create the product!!!!
batch ID 79189020026
case id 16575138521
5 replies
Seller_J46Ruz3VzvWCV
So the brand name field you are using contains only, and specifically, "Psycho Bunny?"
How long has it been going on? You might just need to wait a day or so.
Seller_GMaJo47DxUVLv
would anyone happen to have any guidance on this?
amazon hasnt responded for 5 days after stating itll only take 24-48 hours to hear back... shocker
Glenn_Amazon
Greetings @Seller_GMaJo47DxUVLv,
At this time it looks like there may be an issue because you are not the Brand Owner. Amazon can limit products and require approval to create new products for a Brand by Sellers not associated with the Brand. At this time it looks like you were approved 6 days ago, but the team is investigating in the case to appeal further.
I would recommend if you attempt to list the products again via upload. If they continue to have issues provide the Batch IDs to the Seller Support team with your open case. If your case is closed without resolution please let me know here and I can see what further escalation options I can provide.
Thank you for your understanding.
-Glenn
