DAC7 - my VAT is the same as Business registration number
Im experiencing issue I have been trying to resolve this through support tickets and requested calls from Amazon several times now and 35 days later Im STILL having the same issue. Every time the case gets «escalated to the responsible team» and no resolution is provided.
I am experiencing an issue while trying to add my Business Registration Number for DAC7 VAT/TIN compliance.
As a sole proprietor in Portugal, I do not have a separate Business Registration Number. My business and personal tax number are the same, linked to my NIF (Número de Identificação Fiscal) .
And according to Amazon Seller Central article https://sellercentral.amazon.es/help/hub/reference/popup/30394, my Business Registration Number should correspond to my VAT number.
So why does amazon system says VERIFIED for my VAT number and reject it when I enter is as my Business Registration Number? It makes no sense! My page is showing warnings every time I open any page it wants me to resolve the issue saying I only now have 20 days left!
This is so frustrating! @amazon we need someone to fix this PLEASE!
DAC7 - my VAT is the same as Business registration number
Im experiencing issue I have been trying to resolve this through support tickets and requested calls from Amazon several times now and 35 days later Im STILL having the same issue. Every time the case gets «escalated to the responsible team» and no resolution is provided.
I am experiencing an issue while trying to add my Business Registration Number for DAC7 VAT/TIN compliance.
As a sole proprietor in Portugal, I do not have a separate Business Registration Number. My business and personal tax number are the same, linked to my NIF (Número de Identificação Fiscal) .
And according to Amazon Seller Central article https://sellercentral.amazon.es/help/hub/reference/popup/30394, my Business Registration Number should correspond to my VAT number.
So why does amazon system says VERIFIED for my VAT number and reject it when I enter is as my Business Registration Number? It makes no sense! My page is showing warnings every time I open any page it wants me to resolve the issue saying I only now have 20 days left!
This is so frustrating! @amazon we need someone to fix this PLEASE!
2 replies
Seller_rI7BZIczK8iAC
QUOTE NOT WORKING AGAIN.
You are posting a Spanish link to the help page which we can not open. But it is not correct that the Business Registration Number is IDENTIC with the VAT number.
"Business Registration Number" and "Citizen ID": is your number without PT
VAT is your number WITH PT in front of it
Atlas_Amazon
Hello @Seller_j01BREvkvxZcg
"Every time the case gets «escalated to the responsible team» and no resolution is provided."
Thank you for the information provided regarding the DAC7 verification you are attempting to complete. I understand that you have been experiencing issues in getting the information accepted. You mention that you have had cases that have been escalated, would you be able to provide a copy of the latest case you have been working on? Have you attempted to update and submit the information once again?
We will require more information to be able to better assist and understand the issues you are encountering. Please continue to refer to this thread with any information or details you have on this situation to avoid confusion.
Best,
Atlas
