Video verification has not been able to make an appointment, showing ‘No time’, refreshing the appointment several times a day, but it is still ‘no time’ The waiting time has exceeded 10 days, what should I do?
My account has been blocked and I need to perform identity verification, but the video verification has been unable to make an appointment, displaying ‘No time’, refreshing the appointment several times a day, but it is still ‘no time’ The waiting time has exceeded 10 days, how can I deal with it?
Video verification has not been able to make an appointment, showing ‘No time’, refreshing the appointment several times a day, but it is still ‘no time’ The waiting time has exceeded 10 days, what should I do?
My account has been blocked and I need to perform identity verification, but the video verification has been unable to make an appointment, displaying ‘No time’, refreshing the appointment several times a day, but it is still ‘no time’ The waiting time has exceeded 10 days, how can I deal with it?
1 reply
Atlas_Amazon
Hello @Seller_dHYXSbNw1o0Pd
Thank you for the information provided regarding the issues you have been experiencing with the video verification. I know it can be increasingly frustrating trying to address this issue when the system will not allow you to move forward. I do want to provide assistance, so I did reach out to another team to get more information on the issue that is impacting you.
Our team has stated that they did appear to identify an issue with the previous link that had been provided, so they have gone ahead and sent you a new link to use to complete the call. They would like for you to attempt the verification, and refer back to this thread with screenshots if you do encounter any additional errors.
Best,
Atlas
