BANK ACCOUNT VERIFICATION
Dear Amazon Support Team,
Due to a recent fraud incident, we had to change our bank account. However, since the account was just opened, we do not yet have a bank statement available. We can provided the new account details, including the company name and account holder's name, to assist with verification from bank account that has new account # and company name on it.
Please clarify what specific documentation you require to complete the verification process for this new account.
AMAZON is unable to verify the account. We are eager to resolve this issue and ensure everything is in order. Thank you for your prompt attention to this matter.
BANK ACCOUNT VERIFICATION
Dear Amazon Support Team,
Due to a recent fraud incident, we had to change our bank account. However, since the account was just opened, we do not yet have a bank statement available. We can provided the new account details, including the company name and account holder's name, to assist with verification from bank account that has new account # and company name on it.
Please clarify what specific documentation you require to complete the verification process for this new account.
AMAZON is unable to verify the account. We are eager to resolve this issue and ensure everything is in order. Thank you for your prompt attention to this matter.
4 replies
Emet_Amazon
Hello @Seller_fQMXqzjA2ijyT,
Thank you for posting your concerns with completing your verification.
Due to a recent fraud incident, we had to change our bank account. However, since the account was just opened, we do not yet have a bank statement available. We can provided the new account details, including the company name and account holder's name, to assist with verification from bank account that has new account # and company name on it.
Please clarify what specific documentation you require to complete the verification process for this new account.
As stated you had to change your bank account due to a fraud incident. So we can complete this type of verification, we require a bank statement. There are no exceptions to this policy as this is the only information that can be provided to complete verification. You will need to await your first statement so it can be provided and meet all requirement.
Please ensure that when you receive your statement that all bank account information matches the account owners details.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
