Where did the missing shipment go？
There is a shipment, created on October 9, the background shows that the Amazon SBD1 warehouse has registered and received this batch of products on November 16, and the shipment activity has been completed on December 27, but until now, none of the products have been put on the shelves.
We have sought the support of the seller and have opened 7 cases, but the problem has not been solved. In some cases, we were asked to provide documents, and when we did, we said that the documents we provided were wrong, but did not say what was wrong. In some cases, the shipment was not found，then why does the background show that it has received this shipment? Some cases shut down without any reply.
What can be done to get help to solve the problem? It's been four months. Where the hell is the shipment? Who can tell us?
Where did the missing shipment go？
There is a shipment, created on October 9, the background shows that the Amazon SBD1 warehouse has registered and received this batch of products on November 16, and the shipment activity has been completed on December 27, but until now, none of the products have been put on the shelves.
We have sought the support of the seller and have opened 7 cases, but the problem has not been solved. In some cases, we were asked to provide documents, and when we did, we said that the documents we provided were wrong, but did not say what was wrong. In some cases, the shipment was not found，then why does the background show that it has received this shipment? Some cases shut down without any reply.
What can be done to get help to solve the problem? It's been four months. Where the hell is the shipment? Who can tell us?
2 replies
Bryce_Amazon
Good morning,
Thanks for raising this issue here on the forums, and I apologize for the frustration this has caused. Do you have the Seller Support case ID for the most recent case you've opened regarding this shipment? Let me know and I would be happy to investigate this further.
- Bryce
Seller_IZRrAQcdKBXdm
Seems a lot of people are having similar issues and not having the problems resolved by Amazon.
