Customization
Please help. I am trying to list an elf and the only thing I need the customer to do is tell me the name they want. When I select customized there are so many different things they want me to add such as color, etc. Also they want an image 400x400 but I dont know how to edit a photo to be that size. Can someone please please help me?
Customization
Please help. I am trying to list an elf and the only thing I need the customer to do is tell me the name they want. When I select customized there are so many different things they want me to add such as color, etc. Also they want an image 400x400 but I dont know how to edit a photo to be that size. Can someone please please help me?
5 replies
Seller_2azHBWt7FzGTG
@Seller_p860SDIxwtdtoYou will first need to have a picture of the item not customized. This is the preview image that the text will be shown on when the customer enters their personalization.
The minimum size is 400x400. If you have a large picture that will work but be sure that it is exactly square. This will be the backdrop
Then you will click on the add customization box below the customizations box. In these choice, you will choose text and go from there.
That should be all you need to do if you only have a text customization.
Hope that helps.
Seller_p860SDIxwtdto
Thank you so much. I am going to try again.
Seller_p860SDIxwtdto
I was able to download the image with your help and I appreciate so much. But after I did that it is making me add a font for the customer but all I want is the font on the dolls. I downloaded them from dafont but I cant download the name. It states it is not allowed. Suggestions please?
Seller_2azHBWt7FzGTG
@Seller_p860SDIxwtdtoIf it is giving you an error for the fonts then it is probably a format that Amazon does not allow. No problem. You can use the website convertio.co to convert font files. Just upload the file and the change it to woff. Then you should be able to upload it.
Joey_Amazon
Hi there @Seller_p860SDIxwtdto,
Thank you for posting here at the forums! Also big shoutout to @Seller_2azHBWt7FzGTG for providing some valuable feedback.
I will share here the Product Images tutorial page for some added information.
Hope this helps!
Thank you,
Joey