Locked threads
Why are all the discussions getting locked threads now?
Locked threads
Why are all the discussions getting locked threads now?
6 replies
Seller_kIukTwdhvntAp
"Why are all the discussions getting locked threads now?"
Not all threads get locked. Some sit without activity for 30 days and are locked because no one has responded. Others are locked much more quickly -- duplicate threads, threads where responses have become abusive or off topic, and so on.
It appears that your last three posts were locked because there was no activity for weeks.
Micah_Amazon
Hello @Seller_yy7BAzfSE4tSE,
Thank you for your post. As mentioned by @Seller_kIukTwdhvntAp, threads are auto locked due to inactivity, or if original issue from the OP has been resolved we may lock the thread due to churn. We want to help assist as many sellers as possible, and sometimes on older threads posts get lost in translation or never acknowledged.
This is why we stress the importance of starting a new discussion for a specific issue. It creates a case and more than likely gets assigned to a community manager.
Did you have a specific issue? Please explain if so.
Cheers,
Micah