Request to Reopen Account and Resubmit KYC Documents
Dear Amazon Seller Performance Team,
I am writing to appeal the closure of our European marketplace account and request the opportunity to resubmit our KYC documentation.
1. Account Status Overview
Our account was initially approved for the European KYC process and operated in good standing. However, we recently received notification of a re-audit, after which our selling privileges were suspended without prior detailed explanation. We sincerely apologize for any unintentional non-compliance during this review and are fully committed to resolving the issue promptly.
2. Request for Re-evaluation
We kindly ask for your guidance on the specific documents or information missing from our previous submission. Our team has prepared the following updated/validated materials to ensure full compliance:
Company Registration Documents: A certified copy of our business license.
Legal Representative Identification: Clear scans of the legal's passport/ID card (both front and back), with current residential address proof.
Bank Account Statements: Recent (within 180 days) official bank statements showing the company name, account number, and registered address, matching the information on our Amazon seller account.
Additional Compliance Files: Any other documents required by Amazon's KYC policy, such as proof of business address, shareholder structure, or tax registration certificates.
3. Commitment to Full Cooperation
We understand the importance of maintaining regulatory compliance and take full responsibility for ensuring all information provided is accurate and up-to-date. Our team is available to:
Submit any additional documents requested within 24 hours.
Participate in a video call or further verification process if necessary.
Update our seller account immediately to reflect any changes required by your team.
4. Next Steps
Please advise us on the specific steps to proceed, including:
Which documents need to be resubmitted or revised?
The preferred submission method (via Seller Central portal, email, or other channels)?
An estimated timeline for re-evaluation of our account status?
We value our partnership with Amazon and are eager to resolve this issue to continue serving customers in the European marketplace. Thank you for your understanding and assistance.
Contact Information
Company Name: Quanmin
Looking forward to your prompt response.
Request to Reopen Account and Resubmit KYC Documents
Dear Amazon Seller Performance Team,
I am writing to appeal the closure of our European marketplace account and request the opportunity to resubmit our KYC documentation.
1. Account Status Overview
Our account was initially approved for the European KYC process and operated in good standing. However, we recently received notification of a re-audit, after which our selling privileges were suspended without prior detailed explanation. We sincerely apologize for any unintentional non-compliance during this review and are fully committed to resolving the issue promptly.
2. Request for Re-evaluation
We kindly ask for your guidance on the specific documents or information missing from our previous submission. Our team has prepared the following updated/validated materials to ensure full compliance:
Company Registration Documents: A certified copy of our business license.
Legal Representative Identification: Clear scans of the legal's passport/ID card (both front and back), with current residential address proof.
Bank Account Statements: Recent (within 180 days) official bank statements showing the company name, account number, and registered address, matching the information on our Amazon seller account.
Additional Compliance Files: Any other documents required by Amazon's KYC policy, such as proof of business address, shareholder structure, or tax registration certificates.
3. Commitment to Full Cooperation
We understand the importance of maintaining regulatory compliance and take full responsibility for ensuring all information provided is accurate and up-to-date. Our team is available to:
Submit any additional documents requested within 24 hours.
Participate in a video call or further verification process if necessary.
Update our seller account immediately to reflect any changes required by your team.
4. Next Steps
Please advise us on the specific steps to proceed, including:
Which documents need to be resubmitted or revised?
The preferred submission method (via Seller Central portal, email, or other channels)?
An estimated timeline for re-evaluation of our account status?
We value our partnership with Amazon and are eager to resolve this issue to continue serving customers in the European marketplace. Thank you for your understanding and assistance.
Contact Information
Company Name: Quanmin
Looking forward to your prompt response.
