My account is facing technical issue.

Im facing issue with my photo verification, i could not find US marketplace anywhere.

but following the instructions it says that i have to go to US market place where i would be be able to get the verification.

{We have received your submission and verified your documents, but we require additional information to reactivate your account.

How do I reactivate my account?

To reactivate your account, take one of the following actions to complete your identity verification:

-- Take a photo of your face and ID document using the Seller Central ID document photo service. This feature allows you to complete your identity verification in about 2 minutes and is available anytime.

-- Join a video call with an Amazon associate and show them the original documents that you provided when you registered your account.

This identity verification is required as an enhanced security measure.

What happens if I do not complete the identity verification?

If you do not complete your identity verification by either using the face and ID document photo service, or by showing our associate the original documents during a video call, your account may remain deactivated.

How to complete the identity verification by taking a photo of your face and ID document

1. Go to Seller Central using the following link and sign in to your account when prompted:

https://sellercentral.amazon.com/mario/v2/rf/flow/AutoIDV/page/AutoIDV/render?serviceType=ALL&serviceTier=ALL

2. On the "Verify your identity by taking a photo of your face" page, follow the on-screen instructions to take photos of your face and ID document using the camera on your device.

We will compare your identity document and face photo to determine if they match.

How to complete the identity verification through a video call

During the video call, you will be required to show our associate an original copy of the identity document that you provided when you registered your account. We do not accept any new documents.

How to schedule an appointment for the video call

1. Click the following link and sign in to your Seller Central account when prompted:

https://sellercentral.amazon.com/mario/inpvMeeting/appointment/global?mons_sel_locale=en_US

2. If you signed in on a new device, or if you have removed cookies, you will be redirected to the "Select a Merchant and Marketplace" page. On this page, select "United States" from the "Select an Account" drop-down menu. Make sure to select this option regardless of the Amazon store.

3. Click "Select Account."

4. On the "Identity Verification" page, follow the on-screen instructions to schedule a video call and select a date and time slot for your appointment from the available options.

5. Review the appointment time and the other resources to prepare for the video call.

6. Click "Next" to confirm the appointment.

We will send you a confirmation email within 24 hours after you schedule your appointment. The email will include instructions on how to join the video call.}