ASIN Sales History Amount Needed to Run Coupon(s)? ["Run Again"/Creation Issues w/ AI Bots & Help Desk]
Hello!
Does anyone know the "Sales History" Amount needed to run Coupons?
My "Run Again" for Coupons (from Q4 2023) are getting Flagged by the AI Bots and/or the "Help" Desk is unable to provide details/solutions on how to fix this and make them live (Q2 2024).
According to the "errors" and suggestion(s), I have Confirmed and/or Removed ASIN's that don't have Sales History. The Pricing Discount (e.g., 10%) is Lower than historical sales price, etc.
The Help Desk says it's a Sales History issue. However, one of coupons I'm trying (Custom ASIN I.e., our Brand/ASIN) has 200+ Historical Reviews; and 100+ Sales in the past 365 Days. I've shared the data/screenshots w/ the Help Desk but they are telling me this Coupon can't be run.
I don't see the "Sales History" rules on any of the links they've shared or search:
Understanding coupon errors > https://sellercentral.amazon.com/help/hub/reference/GLBL4T5C9UAB9T5P
Amazon Coupon Terms and Conditions > https://sellercentral.amazon.com/help/hub/reference/GJ6T3TD3ULSDP9KV
Anyone have an answer, experience, ideas? Is Amazon trying to direct energy elsewhere -- should I be doing promotions instead of coupons?
TIA!
ASIN Sales History Amount Needed to Run Coupon(s)? ["Run Again"/Creation Issues w/ AI Bots & Help Desk]
Hello!
Does anyone know the "Sales History" Amount needed to run Coupons?
My "Run Again" for Coupons (from Q4 2023) are getting Flagged by the AI Bots and/or the "Help" Desk is unable to provide details/solutions on how to fix this and make them live (Q2 2024).
According to the "errors" and suggestion(s), I have Confirmed and/or Removed ASIN's that don't have Sales History. The Pricing Discount (e.g., 10%) is Lower than historical sales price, etc.
The Help Desk says it's a Sales History issue. However, one of coupons I'm trying (Custom ASIN I.e., our Brand/ASIN) has 200+ Historical Reviews; and 100+ Sales in the past 365 Days. I've shared the data/screenshots w/ the Help Desk but they are telling me this Coupon can't be run.
I don't see the "Sales History" rules on any of the links they've shared or search:
Understanding coupon errors > https://sellercentral.amazon.com/help/hub/reference/GLBL4T5C9UAB9T5P
Amazon Coupon Terms and Conditions > https://sellercentral.amazon.com/help/hub/reference/GJ6T3TD3ULSDP9KV
Anyone have an answer, experience, ideas? Is Amazon trying to direct energy elsewhere -- should I be doing promotions instead of coupons?
TIA!
5 replies
Seller_NbYSGJ8Tehgbv
I would assume your ASIN does not have a rank. I would need to inspect the ASIN.
Quincy_Amazon
Hello @Seller_vBBFFoVmWh1Pj
Thank you for posting your inquiry to the Forums.
It sounds like you have already opened a case with our Support team regarding this concern. Do you mind providing the case ID number to this thread so that I can review the correspondence already provided?
Looking forward to your reply.
Regards,
Quincy_Amazon
