Amazon deactivated my account and there is no seller support
I am facing a serious problem with Amazon. My account was deactivated in the European market and, even after sending all the requested documents, I still haven't been able to reactivate it. When contacting the account health department, I am informed that I need to contact Seller Support. When contacting the seller support department, they are informed that I need to contact the account health department (both automatic emails).
As my account is deactivated, there is no other support channel for the seller, just these two.
It's unfortunate what Amazon is putting me through. I'm desperate and there's no one who can help me.
Amazon deactivated my account and there is no seller support
I am facing a serious problem with Amazon. My account was deactivated in the European market and, even after sending all the requested documents, I still haven't been able to reactivate it. When contacting the account health department, I am informed that I need to contact Seller Support. When contacting the seller support department, they are informed that I need to contact the account health department (both automatic emails).
As my account is deactivated, there is no other support channel for the seller, just these two.
It's unfortunate what Amazon is putting me through. I'm desperate and there's no one who can help me.
2 replies
Minerva_Amazon
Hello @Seller_ERYi5FBLZr3qP ,
I have sent the case to internal review requesting for more information. I will let you know here as soon as I receive information!
Minerva_Amazon
Hello @Seller_ERYi5FBLZr3qP ,
I got confirmation from the review that the account has been reinstated!
