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Seller_yOV8ScSuat7Di

No access to user permission on my account

whenever I go the user permission , it said that I don’t have access to it.

26 views
2 replies
Account Setup
Tags:Seller Central
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user profile
Seller_yOV8ScSuat7Di

No access to user permission on my account

whenever I go the user permission , it said that I don’t have access to it.

Account Setup
Tags:Seller Central
00
26 views
2 replies
Reply
2 replies
user profile
Seller_Hi7wbO2Kbo6bl
In reply to: Seller_yOV8ScSuat7Di’s post

Do you have the professional account? Individual account holders do not have the ability to add secondary users.

10
user profile
Connor_Amazon
In reply to: Seller_yOV8ScSuat7Di’s post

Hi @Seller_yOV8ScSuat7Di

Connor from Amazon here, are you logged in with your admin account?

Also as @Seller_Hi7wbO2Kbo6blmentioned you do need to sign up for the professional plan as that only offers user permissions.

Here is some help resources that explain how you can set those up:

https://sellercentral.amazon.com/help/hub/reference/G901

If you still run into the same problem, reach out to seller support directly via this link:

https://sellercentral.amazon.com/cu/contact-us -- they have the appropriate tools and account access to provide further guidance and resolution.

Best,

Connor

00
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user profile
Seller_yOV8ScSuat7Di

No access to user permission on my account

whenever I go the user permission , it said that I don’t have access to it.

26 views
2 replies
Account Setup
Tags:Seller Central
00
Reply
user profile
Seller_yOV8ScSuat7Di

No access to user permission on my account

whenever I go the user permission , it said that I don’t have access to it.

Account Setup
Tags:Seller Central
00
26 views
2 replies
Reply
user profile

No access to user permission on my account

by Seller_yOV8ScSuat7Di

whenever I go the user permission , it said that I don’t have access to it.

Account Setup
Tags:Seller Central
00
26 views
2 replies
Reply
2 replies
2 replies
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user profile
Seller_Hi7wbO2Kbo6bl
In reply to: Seller_yOV8ScSuat7Di’s post

Do you have the professional account? Individual account holders do not have the ability to add secondary users.

10
user profile
Connor_Amazon
In reply to: Seller_yOV8ScSuat7Di’s post

Hi @Seller_yOV8ScSuat7Di

Connor from Amazon here, are you logged in with your admin account?

Also as @Seller_Hi7wbO2Kbo6blmentioned you do need to sign up for the professional plan as that only offers user permissions.

Here is some help resources that explain how you can set those up:

https://sellercentral.amazon.com/help/hub/reference/G901

If you still run into the same problem, reach out to seller support directly via this link:

https://sellercentral.amazon.com/cu/contact-us -- they have the appropriate tools and account access to provide further guidance and resolution.

Best,

Connor

00
Follow this discussion to be notified of new activity
user profile
Seller_Hi7wbO2Kbo6bl
In reply to: Seller_yOV8ScSuat7Di’s post

Do you have the professional account? Individual account holders do not have the ability to add secondary users.

10
user profile
Seller_Hi7wbO2Kbo6bl
In reply to: Seller_yOV8ScSuat7Di’s post

Do you have the professional account? Individual account holders do not have the ability to add secondary users.

10
Reply
user profile
Connor_Amazon
In reply to: Seller_yOV8ScSuat7Di’s post

Hi @Seller_yOV8ScSuat7Di

Connor from Amazon here, are you logged in with your admin account?

Also as @Seller_Hi7wbO2Kbo6blmentioned you do need to sign up for the professional plan as that only offers user permissions.

Here is some help resources that explain how you can set those up:

https://sellercentral.amazon.com/help/hub/reference/G901

If you still run into the same problem, reach out to seller support directly via this link:

https://sellercentral.amazon.com/cu/contact-us -- they have the appropriate tools and account access to provide further guidance and resolution.

Best,

Connor

00
user profile
Connor_Amazon
In reply to: Seller_yOV8ScSuat7Di’s post

Hi @Seller_yOV8ScSuat7Di

Connor from Amazon here, are you logged in with your admin account?

Also as @Seller_Hi7wbO2Kbo6blmentioned you do need to sign up for the professional plan as that only offers user permissions.

Here is some help resources that explain how you can set those up:

https://sellercentral.amazon.com/help/hub/reference/G901

If you still run into the same problem, reach out to seller support directly via this link:

https://sellercentral.amazon.com/cu/contact-us -- they have the appropriate tools and account access to provide further guidance and resolution.

Best,

Connor

00
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