We are not accepting applications to sell - Health category

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Seller_jaLq7m8P4LEcp

We are not accepting applications to sell - Health category

I am the owner and the manufacturer of the products I’m trying to list. I recently created the listing. However, the listing was marked inactive, and I received a message stating:

"We are not accepting applications to sell: Other Health & Personal Care category in Used, Refurbished, Collectible condition(s)"

These products are brand-new, directly manufactured by us in the USA, and there are no other sellers offering them. At the same time, thousands of other sellers are selling its own brand products in the same category.

I contacted seller support to escalate a business-critical issue, Case ID 17075588911. However, they didn't take any action and responded: "We are currently not accepting applications to sell these items. We will not be able to provide any further information at this time."

@Michelle_Amazon Please take a look at our case.

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8 replies
Tags:Product compliance, Product safety
10
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8 replies
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Manny_Amazon

Hello @Seller_jaLq7m8P4LEcp,

Thanks for posting to the Forums. I've gone ahead and contacted my partner team and requested their assistance with reviewing this issue. I'll follow up as soon as I hear back from the team.

Regards,

- Manny

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Seller_VHnjoM3N9K9an

I have the same exact issue. contacted support and they are of no help. how do i fix this?

10
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Seller_i5dm3EFGGsTMc

I am also facing the same issue with no help from Seller Central and no response here in Forums. Please advise where I can get some assistance reviewing my issue. Case ID 17122152331.

20
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Seller_4HaNDbfs1w2Ft

Hey did you end up figuring out how to fix this issue?

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