Dear Community, we hope you will be able to help us.

Our listing was deactivated due to the IP complaint (Parallel Import).

We have provided the requested information, contested it with our attorney, and the Appeals Team Reinstated our ASIN on June 14, 2023 (Performance Notifications Received, violation removed from Account Health).

However, the stock of our SKU for ASIN remains inactive and inaccessible (FC Processing, Reserved Status).

It seems that the Appeals team did not finalize the reinstatement process properly.

We CANNOT SEND THEM THIS INFORMATION as there IS NO BUTTON TO APPEAL in our Account Health (In the past it was possible to send an email to seller-performance@amazon.co.uk).

The violation disappeared after the succesfull reinstatement.

Therefore, we ask you to investigate, contact the relevant teams if necessary from YOUR SIDE and finalize the reinstatement, make our ASIN FBA stock active and accessible.

All Amazon's Answers to my cases, I believe them to not addressing the real issue here. Our ASIN has been reinstated on June 14, 2023. Therefore, more than 30 days already passed. The self-help FC Processing tool states it can be up to 3 days until the FC Processing is over. The response from FBA team states it could take up to 30 days. More time has passed already.

After 3 calls (weekly) to SESU FBA Team, the only response we got is we had to Appeal for Inventory to the following email: inventory-appeals@amazon.co.uk, which we did (THREE TIMES), starting from July 30 (first email).

We got ABSOLUTELY NO RESPONSE FROM THEM.

All that time, we are paying FBA Stock FEES for this Inventory, while Amazon is not letting us to sell it.

Please help us make our stock accessible and available for sale.

Relevant case IDs: 8914339172, 8953524492, 8981708852, 9001657712.

Kind regards.