MY funds are on hold for no reason
Hi, @CR_Amazon @Steve_Amazon @Quincy_Amazon @Micah_Amazon
WHY ALL MY FUNDS ARE INTO ACCOUNT LEVEL RESERVE AND ZERO FUNDS IN NET PROCEEDS?
why my funds are hold since 1 month now why? why my cases were transfered to payment team and not any response? why?
My account health is ok, no A-Z claims, no credit card issues, no pending verification! buy why holds all my standard order funds? why?
Thanks for your help in advance!
Please help me out
Case ID: 15436276331
MY funds are on hold for no reason
Hi, @CR_Amazon @Steve_Amazon @Quincy_Amazon @Micah_Amazon
WHY ALL MY FUNDS ARE INTO ACCOUNT LEVEL RESERVE AND ZERO FUNDS IN NET PROCEEDS?
why my funds are hold since 1 month now why? why my cases were transfered to payment team and not any response? why?
My account health is ok, no A-Z claims, no credit card issues, no pending verification! buy why holds all my standard order funds? why?
Thanks for your help in advance!
Please help me out
Case ID: 15436276331
4 replies
Seller_kIukTwdhvntAp
This is your THIRD POST on the same issue which is a violation of Amazon Forum rules.
Did you bother reading the response from @Nikki_Amazon in your FIRST POST?
OR, did you read the responses from both @LeviDylan_Amazonand @Josh_Amazonin your SECOND post?
HERE --
"When Amazon does an account level reserve it can be due to various reasons, the common reasons are:
You are subject to delivery-date based reserves
You have open A-to-z Guarantee claims
One or more of your orders has received a charge-back
Your seller performance has fallen below our benchmarks
Your account is under review
Local regulations require us to withhold income tax from you (varies by store)"
and then more --
"I conducted a thorough review of your account, and in collaboration with Seller Support, I confirmed that on your settlement date, the system will determine whether you have a positive or negative balance.
If you have no available balance, no transfer will be initiated on this date.
If your balance is positive, a payment of the available balance will be initiated to your bank.
If your balance is negative, your credit card will be charged for that amount.
Please visit the page for more information."
Seller_WBnGS7Ix3XiDX
I'm not sure if I missed it, but most people when they ask this, don't mention if they are new, or how long they are selling for.
I am selling on here for 10 years, and have no reserve, and I can print an order an hour before disbursement, and get paid on it.
But.... I had an account reserve for a long time at the beginning. I did not have a pro account, for my first year, and they would hold my funds, but they did finally disburse it. I was paid weekly, which was lovely. But once I was selling over 50 a month, it was time to go pro, and I was paid every 2 weeks after that change.
It took almost a year to get out of the reserve situation, so just try to sit tight. I believe we all went thru it. I am assuming your newer.
One more thing. Make sure your credit cards are up to date in more then one place. I believe there is 2 places you need to have updated. I've made that mistake too.
Good luck!
Emet_Amazon
Hello @Seller_3QruYSi3LRvXI
Thank you for your post.
We are closing this duplicate thread.
Please create only one topic per question. Creating multiple threads for the same question causes confusion and disruption to the forums, potentially taking longer for you to get the answer you are seeking.
You may continue the discussion in your original topic, thank you.
Emet.
