Brand Changed on ASIN
We've been selling on an ASIN for over 6 years, and it was listed correctly as the Brand InterGlobal. 4 days ago, the listing was hijacked, and the Brand changed to "JNAB." We're now blocked from selling this listing and have hundreds of units stranded in FBA. Seller support is saying they can't change the Brand; only the Brand owner can. How can we get the brand changed back to the correct brand?
https://www.amazon.com/dp/B00BQ0TOH8
Order history shows the correct brand:
Recent orders:
Manufacturer website:
CASE ID: 16957074801
Brand Changed on ASIN
We've been selling on an ASIN for over 6 years, and it was listed correctly as the Brand InterGlobal. 4 days ago, the listing was hijacked, and the Brand changed to "JNAB." We're now blocked from selling this listing and have hundreds of units stranded in FBA. Seller support is saying they can't change the Brand; only the Brand owner can. How can we get the brand changed back to the correct brand?
https://www.amazon.com/dp/B00BQ0TOH8
Order history shows the correct brand:
Recent orders:
Manufacturer website:
CASE ID: 16957074801
13 replies
Manny_Amazon
Hello @Seller_7sRZvtt2nBXkf,
Thanks for posting to the Forums. I've gone ahead and contacted my partner team and requested their assistance with reviewing this issue. I'll follow up as soon as I hear back from the team.
Regards,
- Manny
