Premium A+ content unlocking
Hello,
I am currently facing an issue with premium A+ content.
I have read the requirements of Premium a+ content and have approved projects and the brand story is applied to all of the branded ASINs.
However, Premium A+ content was not granted on my seller's account and seller support's answer is JUST WAIT..
please check my case ID 17465587241.
Thanks
Premium A+ content unlocking
Hello,
I am currently facing an issue with premium A+ content.
I have read the requirements of Premium a+ content and have approved projects and the brand story is applied to all of the branded ASINs.
However, Premium A+ content was not granted on my seller's account and seller support's answer is JUST WAIT..
please check my case ID 17465587241.
Thanks
3 replies
Seller_WaZbRSgHEbreI
@Glenn_Amazon
@Cooper_Amazon
@Dougal_Amazon
@Rose_Amazon
@Blake_Amazon
@Danny_Amazon
@KJ_Amazon
Michelle_Amazon
Hi @Seller_WaZbRSgHEbreI,
I have reviewed your A+ content and see that you have only created 3 EBC submissions that have been approved and you need 5 per the help page.
What is the eligibility criteria for Premium A+?
The eligibility criteria outlined below is for any country that you sell and publish A+ Content in. When you meet eligibility in one country, you will be given Premium A+ access worldwide. You are eligible if:
You have already published A+ Brand Story to all ASINs that you own within your catalog. Essentially, all ASINs within your A+ Content Manager need to have a published Brand Story. You can confirm this by accessing the A+ Content Manager and searching to see if you have created and published a project. You will also see A+ Brand Story on your ASINs under the “From the Brand” fields on the detail page.
You have had at least 5 project submissions of A+ Content that have been approved and published within the past 12 months. You can confirm this by accessing the A+ Content Manager and checking the status of your submitted projects and the last published date. This is to ensure our guidelines are being adhered to.
Once you submit 5 A+ content pieces and all 5 are approved, it can take up to 2 weeks for your approval to happen and your account enabled. If your account is not approved after 2 weeks, please let me know so I can look into this further for you.
Regards,
Michelle