This is really frustrating. Our brand has set up a product listing in the UK and have been using them for sales ever since. Now, I'm trying to update the title.

The back end information is changed but the live listing is showing incorrect information from an old product and it is completely misleading our customers. It seems that the detail page linked to this ASIN is controlled by another brand steward. Any changes to product information need their approval - when I amke the changes, i get an email informing me that someone (me) is making the changes and that I should verify them and make them, which is ridiculous because it is myself that is making the changes using our brand registered email and information.

We're Brand Registered with Amazon, but I'm confused about what "another brand steward" means exactly. There are only two of us authorised to manage listings for our brand, and we are receiving messages from Amazon regarding the changes being sent for consideration, but are unable to change the listing.

Seller support are absolutely useless as always and this has been ongoing now for 10 days. It is totally criminal that SS are so bad.