Your Account does not qualify
Hello Everyone
For a brand, although the brand owner defines me as an authorised seller in the brand panel, I get the error Your Account does not qualify when I want to add the product. Although I contacted amazon seller support on the subject, I could not solve the problem. I have contracts and authorisation letters related to the brand I will sell. Can you help me on how to solve this issue?
@Winston_Amazon @Spencer_Amazon @Ezra_Amazon @Sarah_Amzn @Julia_Amazon @Simon_Amazon
4 replies
Seller_ZVAz3d5lZuGid
The forum mods you have tagged will not see your post as not tagged correctly - need to be highlighted in blue. Start typing their name and select from dropdown.
Seller_xcuek8LtCft0A
please can you help me
@Winston_Amazon @Spencer_Amazon @Ezra_Amazon @Sarah_Amzn @Julia_Amazon @Simon_Amazon
Seller_52leetB13Arzf
You have to tell the brand owners to go to their brand registry which they've done on Amazon brand registry and add you as a authorised seller. This will allow you to list items and also add A+ content etc.
Jona_Amazon
Hi @Seller_xcuek8LtCft0A,
I'm Jona from Amazon.
You already received some advice from @Seller_52leetB13Arzf: did the brand owner add you as an authorized seller in Amazon Brand Registry?
Feel free to share your case ID with me, so I can have a closer look at the issue.
Best,
Jona
