how can i contact my Account Manager
we were selling products since 2 years and now amazon has restricted me to sell.and they told me to provide invoice, but when i submit the invoice they are telling me that the documents is not what they require, and they sent this email on automated basis.
any one know how can i contact dedicated account manager for my account ?
12 replies
Seller_ZJhFeE3tNKzfh
if you had an account manage you would know. We’ve been selling since 2017 and never had one.
first of all, what was the ASIN you were listing on, and your invoice, was it from a wholesaler or a retail/online store?
Simon_Amazon
Hello @Seller_pUMXhnvY5Y48o,
Here Simon from Amazon, happy to help.
Have you tried to contact Seller Support in regards to this issue?
If so, would you mind sharing the Case ID?
I would like to have a look at it.
Best,
Simon
