The customer arbitrarily wanted to return the product as too small for my home. She did not accept the offer of payment. While creating a return label, I realized that she had changed her address and deleted her phone number. I asked for an address confirmation and she gave me another address and no phone number. I created a return label and submitted it. Amazon couldn't get it from the address. Customer A to Z opened it. Amazon wanted an answer within 2 days. I wrote. 2 days later it said that the money was refunded and my score was halved and I had 30 days to appeal. After 2 days I appealed. He wrote me back as if I had never been interested in the subject and had not explained it. However, I have correspondence and evidence. The customer bought the product. Amazon took the money from me. Although there was no wrong action on my part. Amzon is just making sure of itself. It's for people who are unfairly deprived of products. Sellers like us also suffer. It's a very wrong policy.

In addition, customer service is constantly giving technical error warnings that can never be reached with my buyer account. Anyway, the sellers must be thinking that Amazon is not going to sue, I have made the necessary acceptances. With this attitude, Amazon is doomed to become a place of irregularities.