New VTR requirements, am I ok if I started shipping with tracking on January 15th?
For months I've been dealing with the issue of having many of my listing's brand "hijacked" and just realized at the last minute the new VTR exemptions changing yesterday.
I ship from Canada to the USA so I was exempt from having to ship with tracking until yesterday, if I only started adding tracking for orders placed on January 15th and after will I be ok or did the requirement include orders due to be delivered by January 15?
@Jim_Amazon I saw in another thread you said this will only be enforced 30 days after it goes into effect, does this mean I will be ok?
Thank you
4 replies
April_Amazon
Hello @Seller_R8ki3KTqShEFj,
Thank you for taking the time to connect with us via the Forums. I understand the update to VTR that went into affect 1/15/25 may have caused some questions. I believe what has happened is Amazon has some new shipping regions and package values available. I believe this is for package tracking from items shipped from Canada to the US.
After a bit of investigation, it looks like January 15, 2025 is the start of this VTR that was previously exempt. Just FYI - the metrics showing for VTR may take a bit to sync up correctly. Given the time window is for 30 days, the data will take time to populate.
More information for you: Valid tracking rate (VTR)
If you run into any issues concerning this, please reach back out with a Case ID and we can investigate your specific situation.
Thank you for reaching out on the Forums. The Forums and I are here to support you.
April
Seller_R8ki3KTqShEFj
I've noticed over the last several days one day my VTR performance page says all my orders are ok, the next day it says all orders should have had tracking and none had, then the next it's back to saying all orders are ok which is what it's ending on today.
Why is the VTR page going from one extreme to the other with every passing day?
