(OnTrac) Carrier provided tracking scan to Amazon? = No
VTR has dropped below 95% despite completely valid tracking with integrated Amazon carrier OnTrac.
Something must be wrong in Amazon system. Is anyone else having this issue?
Can a Mod look into this please?
Case ID 17514945941
sample of orders affected 113-1325240-2134611, 111-8989018-2919438
(OnTrac) Carrier provided tracking scan to Amazon? = No
VTR has dropped below 95% despite completely valid tracking with integrated Amazon carrier OnTrac.
Something must be wrong in Amazon system. Is anyone else having this issue?
Can a Mod look into this please?
Case ID 17514945941
sample of orders affected 113-1325240-2134611, 111-8989018-2919438
4 replies
Seller_TcicAQ7K4as0T
Hello, Did you get it fixed or any reply from Amazon?
Seller_o7PizajvEXzo7
@KJ_Amazon @Cooper_Amazon @Joey_Amazon
can someone help please?
new case id 17624283391
Nano_Amazon
Hello @Seller_o7PizajvEXzo7
Thanks for reaching out to Amazon Forums.
I've reviewed the case ID you shared with us, and I can see it is still in progress. The Amazon support team is actively working on your issue. Please note that duplicating efforts can create confusion and delay the resolution. I recommend waiting until the case is resolved. Once it's resolved, if you need further assistance, please come back to this thread.
Regards,
Nano
