Error code 5995
Hello. I want to define the ASIN code B00GUSOK6Q. While this code sells in the USA, when I define it for Canada it says "You may not change the brand name on this ASIN. Use the brand name currently shown on the ASIN detail page. If you believe you are using the correct brand name, contact Selling Partner Support and mention the error code 5995." Brand name is the same as the product sold in the USA. Please can you help?
Error code 5995
Hello. I want to define the ASIN code B00GUSOK6Q. While this code sells in the USA, when I define it for Canada it says "You may not change the brand name on this ASIN. Use the brand name currently shown on the ASIN detail page. If you believe you are using the correct brand name, contact Selling Partner Support and mention the error code 5995." Brand name is the same as the product sold in the USA. Please can you help?
1 reply
Jurgen_Amazon
Hello @Seller_Q3pUg4p7a5c7G,
Thank you for contacting Amazon Forums.
As mentioned in the error message included in your post, you need to contact Selling Partner Support to address this issue.
In case you did already, can you share the case ID, please? It will allow us to review what has been done and start from there.
Jurgen
