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Seller_ki9CDMD9M6QlP

I can't appeal for my suspended Amazon business account

i have registered my Amazon business account using apple's hidden email service and my account was suspended after an order. I need to appeal but this email doesn't support sending emails but it only receives emails. I couldn't explain this to the customer service associates so how can i change me email to the email i use and send appeal to Amazon?

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Seller_ki9CDMD9M6QlP

I can't appeal for my suspended Amazon business account

i have registered my Amazon business account using apple's hidden email service and my account was suspended after an order. I need to appeal but this email doesn't support sending emails but it only receives emails. I couldn't explain this to the customer service associates so how can i change me email to the email i use and send appeal to Amazon?

Account Setup
Tags:Registration
00
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4 replies
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Seller_kIukTwdhvntAp
In reply to: Seller_ki9CDMD9M6QlP’s post

"i have registered my Amazon business account using apple's hidden email service"

Amazon wants TRANSPARENCY so they can find you.

I'm just going to guess that because you were trying to HIDE for some reason that Amazon is simply not going to trust you at this time.

If you have opened any cases provide a number so any MOD that happens to drop by can look it over to see if they can help.

Without a case number in the posts it wastes time for everyone. I no longer tag anyone if there is no case #.

They have to ask for it and then wait for a reply from the poster and then the poster has to wait again for the MOD to find the case, and then more waiting.…………....

21
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Connor_Amazon
In reply to: Seller_ki9CDMD9M6QlP’s post

Hi @Seller_ki9CDMD9M6QlP

Connor from Amazon here, thanks for your question.

In order to submit an appeal you will need to login to your account. We can't send one on your behalf.

As for account access issues, I will start here - https://sellercentral.amazon.com/cu/help/contact-us? ; make sure to include the e-mail address you used for the login (not the apple one).

If that doesn't work, you can call Amazon Customer Service - 1-888-280-4331 and explain that you lost access to your Amazon account so that they can provide alternative options.

Let me know if you still need help after you try those two steps above,

-Connor

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Seller_ki9CDMD9M6QlP

I can't appeal for my suspended Amazon business account

i have registered my Amazon business account using apple's hidden email service and my account was suspended after an order. I need to appeal but this email doesn't support sending emails but it only receives emails. I couldn't explain this to the customer service associates so how can i change me email to the email i use and send appeal to Amazon?

53 views
4 replies
Account Setup
Tags:Registration
00
Reply
user profile
Seller_ki9CDMD9M6QlP

I can't appeal for my suspended Amazon business account

i have registered my Amazon business account using apple's hidden email service and my account was suspended after an order. I need to appeal but this email doesn't support sending emails but it only receives emails. I couldn't explain this to the customer service associates so how can i change me email to the email i use and send appeal to Amazon?

Account Setup
Tags:Registration
00
53 views
4 replies
Reply
user profile

I can't appeal for my suspended Amazon business account

by Seller_ki9CDMD9M6QlP

i have registered my Amazon business account using apple's hidden email service and my account was suspended after an order. I need to appeal but this email doesn't support sending emails but it only receives emails. I couldn't explain this to the customer service associates so how can i change me email to the email i use and send appeal to Amazon?

Account Setup
Tags:Registration
00
53 views
4 replies
Reply
4 replies
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Seller_kIukTwdhvntAp
In reply to: Seller_ki9CDMD9M6QlP’s post

"i have registered my Amazon business account using apple's hidden email service"

Amazon wants TRANSPARENCY so they can find you.

I'm just going to guess that because you were trying to HIDE for some reason that Amazon is simply not going to trust you at this time.

If you have opened any cases provide a number so any MOD that happens to drop by can look it over to see if they can help.

Without a case number in the posts it wastes time for everyone. I no longer tag anyone if there is no case #.

They have to ask for it and then wait for a reply from the poster and then the poster has to wait again for the MOD to find the case, and then more waiting.…………....

21
user profile
Connor_Amazon
In reply to: Seller_ki9CDMD9M6QlP’s post

Hi @Seller_ki9CDMD9M6QlP

Connor from Amazon here, thanks for your question.

In order to submit an appeal you will need to login to your account. We can't send one on your behalf.

As for account access issues, I will start here - https://sellercentral.amazon.com/cu/help/contact-us? ; make sure to include the e-mail address you used for the login (not the apple one).

If that doesn't work, you can call Amazon Customer Service - 1-888-280-4331 and explain that you lost access to your Amazon account so that they can provide alternative options.

Let me know if you still need help after you try those two steps above,

-Connor

00
Follow this discussion to be notified of new activity
user profile
Seller_kIukTwdhvntAp
In reply to: Seller_ki9CDMD9M6QlP’s post

"i have registered my Amazon business account using apple's hidden email service"

Amazon wants TRANSPARENCY so they can find you.

I'm just going to guess that because you were trying to HIDE for some reason that Amazon is simply not going to trust you at this time.

If you have opened any cases provide a number so any MOD that happens to drop by can look it over to see if they can help.

Without a case number in the posts it wastes time for everyone. I no longer tag anyone if there is no case #.

They have to ask for it and then wait for a reply from the poster and then the poster has to wait again for the MOD to find the case, and then more waiting.…………....

21
user profile
Seller_kIukTwdhvntAp
In reply to: Seller_ki9CDMD9M6QlP’s post

"i have registered my Amazon business account using apple's hidden email service"

Amazon wants TRANSPARENCY so they can find you.

I'm just going to guess that because you were trying to HIDE for some reason that Amazon is simply not going to trust you at this time.

If you have opened any cases provide a number so any MOD that happens to drop by can look it over to see if they can help.

Without a case number in the posts it wastes time for everyone. I no longer tag anyone if there is no case #.

They have to ask for it and then wait for a reply from the poster and then the poster has to wait again for the MOD to find the case, and then more waiting.…………....

21
Reply
user profile
Connor_Amazon
In reply to: Seller_ki9CDMD9M6QlP’s post

Hi @Seller_ki9CDMD9M6QlP

Connor from Amazon here, thanks for your question.

In order to submit an appeal you will need to login to your account. We can't send one on your behalf.

As for account access issues, I will start here - https://sellercentral.amazon.com/cu/help/contact-us? ; make sure to include the e-mail address you used for the login (not the apple one).

If that doesn't work, you can call Amazon Customer Service - 1-888-280-4331 and explain that you lost access to your Amazon account so that they can provide alternative options.

Let me know if you still need help after you try those two steps above,

-Connor

00
user profile
Connor_Amazon
In reply to: Seller_ki9CDMD9M6QlP’s post

Hi @Seller_ki9CDMD9M6QlP

Connor from Amazon here, thanks for your question.

In order to submit an appeal you will need to login to your account. We can't send one on your behalf.

As for account access issues, I will start here - https://sellercentral.amazon.com/cu/help/contact-us? ; make sure to include the e-mail address you used for the login (not the apple one).

If that doesn't work, you can call Amazon Customer Service - 1-888-280-4331 and explain that you lost access to your Amazon account so that they can provide alternative options.

Let me know if you still need help after you try those two steps above,

-Connor

00
Reply
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