FNSKU not generating on new listing
I have created 24 listings, 20 of which are successfully added however 4 of them doesn't generate any FNSKU. All of them are FBA, and I was able to print the label except for those 4.
I also created a case multiple times, and followed what Amazon Support told me which is to delete and re-list. I deleted the listings and waited more than 24hours to re-list them but still no FNSKU is being generated or I still cannot print the label for my shipment.
I've been trying different work around here but nothing seems to work out. I even created the listings with different UPC Code, but it didn't work as well.
Current Case ID: 17087994121
I was hoping that someone can help me with this so that I can ship my items. Thank you so much!
FNSKU not generating on new listing
I have created 24 listings, 20 of which are successfully added however 4 of them doesn't generate any FNSKU. All of them are FBA, and I was able to print the label except for those 4.
I also created a case multiple times, and followed what Amazon Support told me which is to delete and re-list. I deleted the listings and waited more than 24hours to re-list them but still no FNSKU is being generated or I still cannot print the label for my shipment.
I've been trying different work around here but nothing seems to work out. I even created the listings with different UPC Code, but it didn't work as well.
Current Case ID: 17087994121
I was hoping that someone can help me with this so that I can ship my items. Thank you so much!
2 replies
Seller_4zBzdtgCyS9EI
Are you manufacturing your own products?
Michelle_Amazon
Hello @Seller_3zPVu7Ra3IIhA,
Thanks for reaching out. I have reviewed your ASIN's in the case and see that their are detail pages for these items, but you have deleted them from your account. In order to get an FNSKU, you will need to add them back to your account and convert them to FBA, ensuring that your account is set up correctly to use Amazon FNSKU labels.
I would also recommend that you correct your detail page as your ASIN's Titles and Bullet Points are not compliant, which will lead to the ASIN being suppressed.
If you are still having issues once you add your items back in and have them converted, please let me know.
Regards,
Michelle
