@Jim_Amazon

@Manny_Amazon

@Xander_Amazon

@Sandy_Amazon

I first launched a product and enrolled it in Vine with 10 units. And all 10 vine reviews submitted their reviews.

I also received 5 ratings from regular customers so my listing showed 15 total ratings.

Later, I added a new color variation and enrolled 10 more units in Vine. So far, 6 Vine reviews have been submitted for this color. (21 ratings in total)

Then, suddenly, 3 of my 5-star Vine reviews disappeared overnight, the total rating count dropped to 18, and the average rating plummeted to 4.1.

I later discovered that Vine reviews are limited in visibility depending on the seller's review tier and apply to the entire family (parent ASIN), not per variation.

To address this, I upgraded the second variation to 20 Vine units, which qualifies the parent listing as Top Tier (11-30 units).

So my questions is,

Will my previously hidden Vine reviews (especially the 5-star ones) be restored and displayed again now that the family listing has moved to a higher tier? If so, how long does that typically take?

I’m trying to understand whether the reviews were truly deleted, or just hidden due to the review tier system. Any clarification or similar experiences would be appreciated.