Urgent help needed for unintentional transfer account issue
It’s been more than 4 days now I have not received any updates or seen any action taken by amazon so far. while exploring the options on my account, I unintentionally clicked the "transfer" option and it has started transfer process and sort of deactivated my account.l. I urgently need assistance in reversing this action and reactivating my account as no warning was given and I didn’t agree to this.This issue is causing me significant stress, and I am unable to focus or sleep properly due to the uncertainty surrounding this matter. Since then, I have been unable to add a payment method coming up as invalid or perform any actions on the account, as I am constantly redirected to the transfer page. I cannot access any help, request call back,create tickets, or follow up via Seller Central as got stuck on that transfer page.I need urgent help as this is my main/sole source of income.
@Sarah_Amzn@Julia_Amzn@Ash_AMZ@Sakura_Amazon_@Spencer_Amazon@Winston_Amazon
Urgent help needed for unintentional transfer account issue
It’s been more than 4 days now I have not received any updates or seen any action taken by amazon so far. while exploring the options on my account, I unintentionally clicked the "transfer" option and it has started transfer process and sort of deactivated my account.l. I urgently need assistance in reversing this action and reactivating my account as no warning was given and I didn’t agree to this.This issue is causing me significant stress, and I am unable to focus or sleep properly due to the uncertainty surrounding this matter. Since then, I have been unable to add a payment method coming up as invalid or perform any actions on the account, as I am constantly redirected to the transfer page. I cannot access any help, request call back,create tickets, or follow up via Seller Central as got stuck on that transfer page.I need urgent help as this is my main/sole source of income.
@Sarah_Amzn@Julia_Amzn@Ash_AMZ@Sakura_Amazon_@Spencer_Amazon@Winston_Amazon
8 replies
Seller_utW4LQRy1o5jB
@Spencer_AmazonNo moderator is even bothered to reply and it has been 3 weeks now with no help from amazon and account is still suspended with immense loss.Could someone help pleaseeeew
Sarah_Amzn
Hello @Seller_utW4LQRy1o5jB,
Thank you for posting on Forums!
This is Sarah with Amazon.
I'm sorry for the late reply.
I checked with the partner team and they informed me that your case is being handled internally in Case ID 10795620762.
You will be informed as soon as there are updates.
Kind regards,
Sarah.
Sarah_Amzn
Hello again @Seller_utW4LQRy1o5jB,
To ensure your case remains active: please reply to Case ID 10795620762 as soon as possible. This will prevent automatic closure and allow our partner team to continue working on resolving your issue.
Best,
Sarah.
Seller_8BX1Dj9oMTyG8
i had same issue. you are asked to add new legal entity details.
add your current company and personal details. it will be active witihn max 24 hours.
thanks
