Hi,

Amazon lost several units during FBA receiving. I was reimbursed, but the amount was significantly below my cost, even though I submitted a valid supplier invoice showing the actual unit price.

I submitted a re-evaluation request with the invoice, but it was instantly rejected—seemingly by an automated system. I’ve since contacted support again asking for a manual review, but the appeal was denied without further explanation.

Can a moderator please assist or escalate this for a human review? This has a real financial impact and I’ve provided all the necessary documentation.

Thank you in advance!

Stuart

@JiAlex_Amazon