Inventory not appearing after listing specific DVDs
For more than a year, I've been selling DVDs here besides my usual books business. However, I have dozens of DVDs that even though are correctly listed for FBA or MF through Seller Central, or a third-party listing software, never show up on my inventory whatsoever. All of these DVDs have existing listings, with several sellers on each one of them.
I have talked to several people at Amazon and created different case logs and I never get a specific reason for why this is happening or how to fix it.
Is this a recurrent Amazon issue or am I the only one having it? I could really use some help here...
Inventory not appearing after listing specific DVDs
For more than a year, I've been selling DVDs here besides my usual books business. However, I have dozens of DVDs that even though are correctly listed for FBA or MF through Seller Central, or a third-party listing software, never show up on my inventory whatsoever. All of these DVDs have existing listings, with several sellers on each one of them.
I have talked to several people at Amazon and created different case logs and I never get a specific reason for why this is happening or how to fix it.
Is this a recurrent Amazon issue or am I the only one having it? I could really use some help here...
6 replies
Seller_vfdU11xttTe7m
Can anyone from Amazon give me a hand on this, please?
Lucre_Amzn
Hello @Seller_vfdU11xttTe7m
This is Lucre, and I'm happy to assist, I'm sorry we took long to get back to you on this one.
I understand your issue is related to missing listings in your inventory. I looked into your inventory and I see a few active DVD listings, but I'm not sure if those are the ones you refer to.
I may need a few more details to continue to assist, like: did you get to list the products on your inventory page? Did you have them in your inventory page but not visible on the detail pages? Do you have the ASINs?
Also, I tried looking for your case IDs with Seller Support but couldn't find those, would you mind sharing them here on this thread?
Regards,
Lucre_Amazon
