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Seller_E4g8CBCm0U4nq

Product detail page was removed - No reason why

My detail pages were marked as inactive because of "Restricted product policy violations." but when I click more details to my "Product Policy Compliance" page there are no violations. I can't figure out why it's been removed, it's organic certified tea bags and I'm the brand owner. Amazon support hasn't been able to solve it.

Here's the error message:

Address policy violations to meet listing guidelines

Reason: Restricted product policy violations.

80 views
4 replies
Tags:Deactivated
00
Reply
user profile
Seller_E4g8CBCm0U4nq

Product detail page was removed - No reason why

My detail pages were marked as inactive because of "Restricted product policy violations." but when I click more details to my "Product Policy Compliance" page there are no violations. I can't figure out why it's been removed, it's organic certified tea bags and I'm the brand owner. Amazon support hasn't been able to solve it.

Here's the error message:

Address policy violations to meet listing guidelines

Reason: Restricted product policy violations.

Tags:Deactivated
00
80 views
4 replies
Reply
4 replies
user profile
Seller_LImVvUWeyiCfQ

There have been a slew of these recently so search the forum to see what others are posting.

Have you opened a case with Seller Support?

00
user profile
Emet_Amazon

Hello @Seller_E4g8CBCm0U4nq,

Thank you for posting your concerns with your listings.

user profile
Seller_E4g8CBCm0U4nq
My detail pages were marked as inactive because of "Restricted product policy violations." but when I click more details to my "Product Policy Compliance" page there are no violations. I can't figure out why it's been removed, it's organic certified tea bags and I'm the brand owner. Amazon support hasn't been able to solve it.
View post
user profile
Seller_LImVvUWeyiCfQ
Have you opened a case with Seller Support?
View post

Can you provide the ASIN related to the situation? As mentioned by @Vernon, if you have also created a case, post your case ID so I can look further into the situation or ensure the correct teams are involved to clarify or correct the situation.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

00
user profile
Emet_Amazon

Hello @Seller_E4g8CBCm0U4nq,

Thank you for posting your following information.

user profile
Seller_E4g8CBCm0U4nq

I've contacted support several times but only heard back once, here's the response: "you have to perform a full update on the ASIN with correct information which will override the wrong value." I tried and it didn't work.

Here's the initial case:

15961928251

View post

I have reached out to the appropriate teams to review the situation further. This team does not provide me with direct updates on their reviews or actions, thus I recommend monitoring this case and your account for additional communication on the topic.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

00
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user profile
Seller_E4g8CBCm0U4nq

Product detail page was removed - No reason why

My detail pages were marked as inactive because of "Restricted product policy violations." but when I click more details to my "Product Policy Compliance" page there are no violations. I can't figure out why it's been removed, it's organic certified tea bags and I'm the brand owner. Amazon support hasn't been able to solve it.

Here's the error message:

Address policy violations to meet listing guidelines

Reason: Restricted product policy violations.

80 views
4 replies
Tags:Deactivated
00
Reply
user profile
Seller_E4g8CBCm0U4nq

Product detail page was removed - No reason why

My detail pages were marked as inactive because of "Restricted product policy violations." but when I click more details to my "Product Policy Compliance" page there are no violations. I can't figure out why it's been removed, it's organic certified tea bags and I'm the brand owner. Amazon support hasn't been able to solve it.

Here's the error message:

Address policy violations to meet listing guidelines

Reason: Restricted product policy violations.

Tags:Deactivated
00
80 views
4 replies
Reply
user profile

Product detail page was removed - No reason why

by Seller_E4g8CBCm0U4nq

My detail pages were marked as inactive because of "Restricted product policy violations." but when I click more details to my "Product Policy Compliance" page there are no violations. I can't figure out why it's been removed, it's organic certified tea bags and I'm the brand owner. Amazon support hasn't been able to solve it.

Here's the error message:

Address policy violations to meet listing guidelines

Reason: Restricted product policy violations.

Tags:Deactivated
00
80 views
4 replies
Reply
4 replies
4 replies
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user profile
Seller_LImVvUWeyiCfQ

There have been a slew of these recently so search the forum to see what others are posting.

Have you opened a case with Seller Support?

00
user profile
Emet_Amazon

Hello @Seller_E4g8CBCm0U4nq,

Thank you for posting your concerns with your listings.

user profile
Seller_E4g8CBCm0U4nq
My detail pages were marked as inactive because of "Restricted product policy violations." but when I click more details to my "Product Policy Compliance" page there are no violations. I can't figure out why it's been removed, it's organic certified tea bags and I'm the brand owner. Amazon support hasn't been able to solve it.
View post
user profile
Seller_LImVvUWeyiCfQ
Have you opened a case with Seller Support?
View post

Can you provide the ASIN related to the situation? As mentioned by @Vernon, if you have also created a case, post your case ID so I can look further into the situation or ensure the correct teams are involved to clarify or correct the situation.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

00
user profile
Emet_Amazon

Hello @Seller_E4g8CBCm0U4nq,

Thank you for posting your following information.

user profile
Seller_E4g8CBCm0U4nq

I've contacted support several times but only heard back once, here's the response: "you have to perform a full update on the ASIN with correct information which will override the wrong value." I tried and it didn't work.

Here's the initial case:

15961928251

View post

I have reached out to the appropriate teams to review the situation further. This team does not provide me with direct updates on their reviews or actions, thus I recommend monitoring this case and your account for additional communication on the topic.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

00
Follow this discussion to be notified of new activity
user profile
Seller_LImVvUWeyiCfQ

There have been a slew of these recently so search the forum to see what others are posting.

Have you opened a case with Seller Support?

00
user profile
Seller_LImVvUWeyiCfQ

There have been a slew of these recently so search the forum to see what others are posting.

Have you opened a case with Seller Support?

00
Reply
user profile
Emet_Amazon

Hello @Seller_E4g8CBCm0U4nq,

Thank you for posting your concerns with your listings.

user profile
Seller_E4g8CBCm0U4nq
My detail pages were marked as inactive because of "Restricted product policy violations." but when I click more details to my "Product Policy Compliance" page there are no violations. I can't figure out why it's been removed, it's organic certified tea bags and I'm the brand owner. Amazon support hasn't been able to solve it.
View post
user profile
Seller_LImVvUWeyiCfQ
Have you opened a case with Seller Support?
View post

Can you provide the ASIN related to the situation? As mentioned by @Vernon, if you have also created a case, post your case ID so I can look further into the situation or ensure the correct teams are involved to clarify or correct the situation.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

00
user profile
Emet_Amazon

Hello @Seller_E4g8CBCm0U4nq,

Thank you for posting your concerns with your listings.

user profile
Seller_E4g8CBCm0U4nq
My detail pages were marked as inactive because of "Restricted product policy violations." but when I click more details to my "Product Policy Compliance" page there are no violations. I can't figure out why it's been removed, it's organic certified tea bags and I'm the brand owner. Amazon support hasn't been able to solve it.
View post
user profile
Seller_LImVvUWeyiCfQ
Have you opened a case with Seller Support?
View post

Can you provide the ASIN related to the situation? As mentioned by @Vernon, if you have also created a case, post your case ID so I can look further into the situation or ensure the correct teams are involved to clarify or correct the situation.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

00
Reply
user profile
Emet_Amazon

Hello @Seller_E4g8CBCm0U4nq,

Thank you for posting your following information.

user profile
Seller_E4g8CBCm0U4nq

I've contacted support several times but only heard back once, here's the response: "you have to perform a full update on the ASIN with correct information which will override the wrong value." I tried and it didn't work.

Here's the initial case:

15961928251

View post

I have reached out to the appropriate teams to review the situation further. This team does not provide me with direct updates on their reviews or actions, thus I recommend monitoring this case and your account for additional communication on the topic.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

00
user profile
Emet_Amazon

Hello @Seller_E4g8CBCm0U4nq,

Thank you for posting your following information.

user profile
Seller_E4g8CBCm0U4nq

I've contacted support several times but only heard back once, here's the response: "you have to perform a full update on the ASIN with correct information which will override the wrong value." I tried and it didn't work.

Here's the initial case:

15961928251

View post

I have reached out to the appropriate teams to review the situation further. This team does not provide me with direct updates on their reviews or actions, thus I recommend monitoring this case and your account for additional communication on the topic.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

00
Reply
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